DuPage County Health Department 2026: Services, Phone & Records
Most people searching for the DuPage County Health Department need one practical answer: which official page should I use for phone help, birth certificate, death certificate, medical records, immunizations, WIC, dental care, food inspections, septic concerns, crisis services, FOIA, locations, or appointments?
This plain-English guide is written for DuPage County residents, seniors, parents, caregivers, workers, business owners, and families in Wheaton, Addison, Lombard, Westmont, Naperville, Downers Grove, Elmhurst, Glen Ellyn, Carol Stream, Villa Park, Lisle, Oak Brook, and nearby communities. It is not the official health department website; it helps you reach the correct official route faster.
Quick answer: what the DuPage County Health Department helps with in 2026
The DuPage County Health Department, also searched as DCHD, DuPage Health Department, DuPage County Health, or DuPage County Health Department Wheaton, helps residents reach county public health services, vital records, medical records, immunizations, WIC, dental care, behavioral health, crisis services, TB services, STD/HIV services, environmental health, food safety, septic and well concerns, FOIA, inspection records, and local health center appointments.
| What you need | Best official route | Prepare first | Senior-friendly tip |
|---|---|---|---|
| DuPage County Health Department phone number | Main contact or appointment line | Your service need, date of birth if you are a patient, phone number, insurance card, and preferred location | Say your topic first: “I need an appointment for immunization, WIC, dental, TB, records, or behavioral health.” |
| DuPage County birth certificate | Vital Records / Birth Certificate page | Child born in DuPage County, valid ID, eligibility relationship, payment receipt if ordering online | Phone inquiries are not available for birth/death records; use the written request route. |
| DuPage County death certificate | Vital Records / Death Certificates page | Death occurred in DuPage County, valid ID, relationship or authorized interest, order form or payment receipt | Ask the bank, insurer, or attorney how many certified copies are truly needed. |
| Medical or immunization records from DCHD | How to Request Your Medical Records page | Completed release form, signature, witness, client details, legal proof if requesting for another adult | DCHD only has records for people who received medical services or immunizations from DCHD. |
| Immunizations | Immunizations page or appointment line | Age, vaccine history, insurance card, school form need, child eligibility if using VFC | DCHD FAQ says immunizations are offered at Wheaton, Westmont, and Lombard offices. |
| WIC | Women, Infants and Children page | Pregnancy/postpartum/child details, DuPage residency, income information, ID, appointment questions | WIC does not require proof of citizenship or immigration status. |
| Food, restaurant, pool, septic, private well, body art, or environmental concern | Environmental Health / Report A Concern page | Business or property address, county, date, photos, receipt, permit or inspection details if available | Address-based details matter more than a long story. |
| FOIA or environmental health records | FOIA page or Environmental Health Records page | Specific record type, date range, address, business name, inspection type, and your contact details | FOIA is not the route for your personal medical records. |
The fastest DuPage County health route depends on record type. Birth/death certificates go through Vital Records, personal medical records go through Medical Records, agency/public documents go through FOIA, food/septic/well complaints go through Environmental Health, and urgent mental health crisis help uses Crisis Services.
DuPage County Health Department route finder: pick the right official page before calling or paying
Use this quick route finder for common searches like DuPage County Health Department phone number, DuPage County Health Department records, birth certificate, death certificate, medical records, WIC, immunizations, dental, food inspection, septic concern, or FOIA request.
DuPage Health task router
Select your need. The safest next step appears below.
DuPage County Health Department phone number, main address and call script
The main DuPage County Health Department phone number is 630-682-7400. The main listed address is 111 N County Farm Road, Wheaton, IL 60187. For many services, the same main phone number routes appointments, program questions, and location questions.
General help
Call 630-682-7400 for service routing, appointments, and general DuPage County Health Department questions.
Open contact24/7 crisis services
Call 630-627-1700 for DuPage County Crisis Services. Call 911 or go to the nearest emergency room for medical or psychiatric emergencies.
Open crisisMedical records
Call 630-221-7652 for DCHD medical records. This is different from birth and death certificate records.
Open recordsUse a short call script
Say: “I live in DuPage County and need help with [birth certificate, death certificate, medical records, immunization, WIC, dental, behavioral health, food concern, septic, well, FOIA, or location]. Which official page or department should I use?”
Have your insurance card ready if you are scheduling a clinical appointment. DCHD says scheduling representatives may ask for basic demographic information such as name, date of birth, phone number, address, and insurance information.
How to schedule an appointment with DuPage County Health Department
For many health services, DCHD asks users to call the main phone number and select the prompt for the service they want. Hours of operation for appointment scheduling are listed as Monday through Friday, 8:00 a.m. to 4:30 p.m.
Call 630-682-7400 and choose the correct menu prompt
Listen carefully to the menu options and choose the prompt for the service you need. Use clear wording such as immunization appointment, WIC appointment, dental appointment, TB service, STD clinic, behavioral health, medical records, or vital records.
Cancel or reschedule early
If you cannot attend, call as soon as possible and at least 24 hours before your scheduled appointment when possible. You may also be able to cancel through reminder messaging if DCHD sends a reminder.
If you are experiencing a medical or psychiatric emergency, call 911, go to the nearest emergency room, or call the DCHD Crisis Unit at 630-627-1700 for crisis support.
DuPage County vital records: birth certificate, death certificate, eligibility, fees and records limits
DuPage County Health Department Vital Records handles birth and death certificate requests for events that occurred in DuPage County. Birth and death certificates are not public records, phone inquiries are not available, and records are available only through written request from an eligible person.
| Record type | Eligibility and event rule | Fee listed by DCHD | Order routes |
|---|---|---|---|
| Birth certificate | Child must have been born in DuPage County. Eligible requesters include a listed parent, the person on the certificate if age 18 or older, or legal representative/court order. | $14 first certified copy; $2 each additional certified copy; $3 shipping and handling for mailed certificates. | Online, mail, or in person. |
| Death certificate | Individual must have died in DuPage County. Eligible requesters include an immediate relative or duly authorized agent with personal/property interest. | $18 first certified copy; $6 each additional certified copy; $3 shipping and handling for mailed certificates. | Online, mail, or in person. |
| Medical or immunization record | Only for people who received medical services or immunizations from DCHD. | One abstract may be provided at no cost; additional records outside the abstract may be assessed a reasonable copy fee. | Release form by hand delivery, mail, or fax. |
| Marriage certificate | Not handled as a DCHD vital records page task in the same way as DCHD birth/death certificates. | Check DuPage County Clerk official pages. | County Clerk vital records route. |
If ordering online, DCHD says an acceptable form of ID is required. If acceptable ID is not provided within the required period after payment, fees may not be refunded. Use the official page before paying.
DuPage County birth certificate: online, mail and in-person checklist
To order a birth certificate from the DuPage County Health Department, the child must have been born in DuPage County. DCHD lists several DuPage County hospitals on the birth certificate page and states certificates are available two weeks after the child’s birth.
Eligible requesters
- Parent listed on the certificate
- Person on the certificate, if age 18 or older
- Legal representative or court order
Before ordering
- Full name on record
- Date and place of birth
- Valid acceptable ID
- Payment receipt if ordering online
- Signed request form for mail or in-person route
Use the official birth certificate page first
DCHD birth certificates can be ordered online, by mail, or in person. For online orders, DCHD instructs users to use the one-time payment option on ePay, print and sign the receipt, copy the requester’s ID front and back, and send the required documents within seven days by email or fax.
Use in-person locations only during certificate service hours
DCHD lists in-person certificate ordering for births and deaths from 1953 to current at Central Wheaton, North Addison, East Lombard, and Southeast Westmont locations, with vital-records service hours shown as 8:00 a.m. to 4:00 p.m. on the certificate pages.
If you are helping an adult child, parent, or grandchild, check eligibility first. A family relationship alone may not be enough unless you are a listed parent, the adult named on the record, or have legal authority.
DuPage County death certificate: estate, insurance, bank and probate checklist
To order a death certificate from DCHD, the individual must have died in DuPage County. Death certificates can be ordered online, by mail, or in person, and a valid ID is required.
| Prepare | Why it matters |
|---|---|
| Full legal name of the person who died | Helps match the correct DuPage County death record. |
| Date of death and place of death | The death must have occurred in DuPage County for the DCHD route. |
| Your relationship or authorized interest | DCHD lists immediate relatives and duly authorized agents as eligible requester categories. |
| Valid acceptable ID | DCHD requires valid ID to order a death certificate. |
| Number of certified copies | First copy and additional copy fees differ, so ask banks, insurers, or attorneys how many are needed. |
Ask the receiving agency how many certified copies it needs
Before ordering, ask the bank, insurer, pension office, attorney, court, Social Security-related contact, or estate representative whether it requires a certified copy or will accept a copy after review.
DCHD lists the first death certificate certified copy at $18 and each additional certified copy at $6, plus a $3 shipping and handling fee for mailed certificates. Confirm current fees on the official page before payment.
DuPage County Health Department medical records and immunization records
Medical records are not the same as birth certificates, death certificates, or FOIA records. DCHD says it only has access to medical or immunization records for people who received medical services or immunizations from the Health Department.
Use the official medical records release form
To release or obtain your DCHD medical information, download the release form, complete all sections, sign it, have it witnessed, and hand-deliver, mail, or fax it to DCHD Attention: Medical Records.
For COVID-19 vaccine records, use IDPH routes when needed
DCHD points users to the Illinois immunization record release process and the Illinois Resident Immunization Portal, also known as Vax Verify, for statewide immunization access.
| Medical Records contact | Details |
|---|---|
| Phone | 630-221-7652 |
| Fax | 630-510-5485 |
| Mailing address | DuPage County Health Department, Attention: Medical Records, 111 N County Farm Road, Wheaton, IL 60187 |
| Hours | Monday through Friday, 8 a.m. to 4 p.m. |
DCHD states it is not required to retain all records permanently. Depending on date and service type, older client records may no longer be available for access or reproduction.
DuPage County Health Department services: immunizations, dental, WIC, TB, STD/HIV, behavioral health and more
DCHD health services are appointment-based for many programs. Use the service page first, then call 630-682-7400 with your exact need, insurance information, preferred location, and whether you need interpreter or accessibility help.
Vaccines and school needs
DCHD FAQ says immunizations are offered at Wheaton, Westmont, and Lombard offices, including eligible children through the Vaccines for Children program.
Open immunizationsEligible children and adults
DCHD provides dental services for eligible children and adults at two locations. Clients must meet financial requirements and be DuPage County residents.
Open dentalTuberculosis services
DCHD provides clinical TB services, education, case management for active TB cases, contact investigations, and immigrant follow-up clearance.
Open TB servicesTesting by appointment
DCHD FAQ says STD testing is by appointment only at the Wheaton office, with Spanish-speaking interpreters available.
Open STD clinicMental health and substance use services
DCHD Behavioral Health Services supports DuPage County residents experiencing mental health or substance use symptoms. Treatment programs are offered at public health centers in Wheaton, Addison, Westmont, and Lombard.
Open behavioral health24/7 urgent local support
The DuPage County Crisis Line 630-627-1700 is available 24/7, 365 days per year for individuals experiencing emotional distress, suicidal thoughts, or needing connection to DCHD Crisis Services.
Open crisis servicesFor immediate medical danger, psychiatric emergency, overdose, severe symptoms, suicidal emergency, or threat to life, call 911 or go to the nearest emergency room. Do not wait for a website response.
DuPage County WIC: pregnant women, infants, children, nutrition and breastfeeding support
The Women, Infants, and Children program provides nutrition education, breastfeeding support, community referrals, and supplemental nutritious foods at no cost to eligible pregnant, postpartum, or breastfeeding women, infants, and children living in DuPage County.
What WIC may include
- Nutrition counseling and education
- Breastfeeding counseling
- Access to free breast pumps for those in need
- Health and nutrition screenings
- Referrals for medical care, shots, and services
- WIC food benefits for approved foods
Common WIC requirements
- Pregnant, breastfeeding, or postpartum women
- Infants and children under age 5
- Illinois resident
- Income at or below WIC guideline level
- Nutritional need at first WIC appointment
- No proof of citizenship or immigration status required
When calling, say which location is easiest for you: Wheaton, Addison, Lombard, or Westmont. Bring ID, residency information, income information, pregnancy/child details, and any paperwork requested by WIC staff.
Environmental Health: food inspections, restaurant complaints, septic, wells, pools, body art and records
DCHD Environmental Health covers many address-based public health issues, including food safety, restaurant and grocery regulation, pools and spas, body art facilities, child and adult care facilities, private sewage disposal systems, wells, vector control, and environmental health records.
Restaurants and retail food
DCHD says its food program permits and regulates over 4,000 food service facilities in DuPage County.
Open environmentalRestaurant and pool reports
Use inspection-report tools for food facilities and swimming facilities when available.
Find reportsComplaint form
Report concerns involving private septic, private well, public pool/spa, restaurant, retail food facility, or other environmental health issue.
Report concernPrivate well testing
DCHD offers private water well testing for coliform bacteria and nitrate screening, with supplies and sample drop-off through public health centers.
Open water labFor restaurant or food illness concerns, write down the details first
Collect business name, full address, city, date, time, food item, symptoms, receipt, photos, and whether others became sick. A detailed report is easier to route than “I got sick somewhere in DuPage.”
For environmental records, know what DCHD may and may not have
DCHD environmental health records may include certain education, inspection, regulation, complaint, pool/spa/body art, West Nile surveillance, retail food, well, and septic records. DCHD notes it has only a limited number of these records and some may be held by DuPage County Building and Zoning or municipalities.
DuPage County Health Department FOIA: public records versus medical records
FOIA is for public records, not personal medical records. DCHD specifically notes that requests for medical records do not fall under FOIA and should use the medical records page.
| Need | Correct route | Contact detail |
|---|---|---|
| Agency records, inspection files, public records request | FOIA Officer / FOIA page | Phone: 630-221-7567; Fax: 630-510-5461 |
| Your own DCHD medical or immunization record | Medical Records release form | Phone: 630-221-7652; Fax: 630-510-5485 |
| Well or septic record interpretation | Environmental Health Services, not FOIA interpretation | Use the official Environmental Health route for questions or concerns. |
Make FOIA requests narrow and searchable
Use a specific record type, address, permit number, complaint topic, business name, date range, or program name. A focused request is easier to process than “send me everything about health records.”
DCHD lists mail requests to: FOIA Officer, DuPage County Health Department, 111 North County Farm Road, Wheaton, Illinois 60187. Confirm current instructions on the official FOIA page before mailing.
DuPage County Health Department locations, public health centers and map
DCHD services are spread across multiple locations. Some services may not be available during all building hours, so use the official facility page and call 630-682-7400 before visiting.
| Location | Address | Typical listed building hours | Common features |
|---|---|---|---|
| Central Public Health Center | 111 N County Farm Road, Wheaton, IL 60187 | Mon 8:00–4:30; Tue 8:00–7:00; Wed 8:00–7:00; Thu 8:00–7:00; Fri 8:00–4:30; Sat/Sun closed | Behavioral health, dental, environmental health, HIV, immunizations, STD, TB, vital records, WIC-related services and more. |
| North Public Health Center | 1111 W Lake Street, Addison, IL 60101 | Mon 8:00–4:30; Tue 8:00–7:00; Wed 8:00–4:30; Thu 8:00–7:00; Fri 8:00–4:30; Sat/Sun closed | Behavioral health, environmental health, WIC, vital records, family case management and related services. |
| East Public Health Center | 1111 E Jackson Street, Lombard, IL 60148 | Mon 8:00–4:30; Tue 8:00–7:00; Wed 8:00–4:30; Thu 8:00–7:00; Fri 8:00–4:30; Sat/Sun closed | Behavioral health, dental, environmental health, immunizations, WIC, vital records and more. |
| Southeast Public Health Center | 422 N Cass Avenue, Westmont, IL 60559 | Mon 8:00–4:30; Tue 8:00–7:00; Wed 8:00–4:30; Thu 8:00–7:00; Fri 8:00–4:30; Sat/Sun closed | Behavioral health, environmental health, WIC, immunization-related and other local services; call first. |
| Linda A. Kurzawa Community Center | 117 N County Farm Road, Wheaton, IL 60187 | Mon–Thu 8:00–8:00; Fri 8:00–4:00; Sat/Sun closed | Behavioral health crisis services, NAMI-related resources, substance use services and behavioral health services. |
Building hours do not mean every service is available at that hour. Call 630-682-7400 to confirm appointment requirements, service availability, payment rules, and the correct location.
Official DuPage County Health Department links used in this guide
Use these official pages for final action, payment, forms, appointment instructions, records requests, complaints, and current hours. This independent guide does not collect documents, process records, schedule appointments, or accept payments.
People also search for: DuPage County Health Department Google and Bing intent guide
These are common search-style intents around “DuPage County Health Department.” Use the matching route instead of opening random third-party pages.
DuPage County Health Department phone number
Use 630-682-7400 for main service routing and appointment help.
Phone routeDuPage County Health Department birth certificate
Use the official DCHD Birth Certificate page for eligibility, fees and order steps.
Birth routeDuPage County Health Department death certificate
Use the official Death Certificates page and verify copy count before ordering.
Death routeDuPage County Health Department immunizations
Use the Immunizations page or call 630-682-7400 for appointment routing.
Immunization routeDuPage County Health Department WIC
Use the WIC page for nutrition, breastfeeding support, eligibility and locations.
WIC routeDuPage County Health Department dental
Use the dental clinic page and confirm residency/financial requirements.
Dental routeDuPage County Health Department crisis
Use Crisis Services for 24/7 urgent local mental health support.
Crisis routeDuPage County Health Department records
Choose Vital Records, Medical Records, Environmental Records, or FOIA based on record type.
Records routeEmergency, privacy and independent guide notice
HealthDepartmentGuide.org is an independent guide. It is not the official DuPage County Health Department website, not DuPageHealth.org, and not a DuPage County government office.
Do not send Social Security numbers, birth certificates, death certificates, medical records, immunization records, ID copies, payment cards, insurance cards, complaint evidence, or patient information to an independent guide page. Use only official secure pages for final submission.
Fees, forms, ID rules, hours, appointment requirements, service availability, office locations, and contact numbers can change. Confirm final details on DuPageHealth.org or the official DuPage County page before paying, mailing forms, sending ID, or visiting an office.
DuPage County Health Department FAQs
What is the DuPage County Health Department phone number?
The main DuPage County Health Department phone number is 630-682-7400. Use it for general service routing, appointments, and program questions. For urgent DuPage County mental health crisis support, DCHD lists 630-627-1700 as a 24/7 crisis line.
Where is the DuPage County Health Department located?
The main DCHD address is 111 N County Farm Road, Wheaton, IL 60187. DCHD also lists public health centers in Addison, Lombard, Westmont, and other nearby Wheaton facilities. Call before visiting because some services may not be available during all building hours.
How do I schedule an appointment with DCHD?
Call 630-682-7400 and choose the menu prompt for the service you need. Have your name, date of birth, phone number, address, insurance card, service need, and preferred location ready. For emergencies, call 911, go to the nearest emergency room, or use DCHD Crisis Services when appropriate.
How do I order a DuPage County birth certificate?
Use the official DCHD Birth Certificate page. The child must have been born in DuPage County. DCHD lists online, mail, and in-person options. Eligible requesters include a listed parent, the person on the certificate if age 18 or older, or a legal representative or court order.
How much does a DuPage County birth certificate cost?
DCHD lists a $14 fee for the first certified birth certificate copy and $2 for each additional certified copy, plus a $3 shipping and handling fee for mailed certificates. Confirm current fees on the official DCHD page before paying.
How do I order a DuPage County death certificate?
Use the official DCHD Death Certificates page. The person must have died in DuPage County. DCHD lists online, mail, and in-person options, and valid ID is required. Ask the receiving agency how many certified copies it needs before ordering.
How much does a DuPage County death certificate cost?
DCHD lists an $18 fee for the first certified death certificate copy and $6 for each additional certified copy, plus a $3 shipping and handling fee for mailed certificates. Confirm current fees on the official page before payment.
How do I request medical records from the DuPage County Health Department?
Use the official How to Request Your Medical Records page. DCHD only has access to medical or immunization records for people who received medical services or immunizations from DCHD. Complete the release form, sign it, have it witnessed, and hand-deliver, mail, or fax it to Medical Records.
Does DuPage County Health Department offer WIC, dental and immunizations?
Yes. DCHD provides WIC services for eligible pregnant, postpartum, or breastfeeding women, infants, and children in DuPage County. DCHD also provides dental services for eligible children and adults, and immunizations at listed offices. Check the official service page and call 630-682-7400 before visiting.
Is HealthDepartmentGuide.org the official DuPage County Health Department website?
No. HealthDepartmentGuide.org is an independent guide that helps users find the correct official route. It does not process records, collect payments, schedule appointments, file FOIA requests, handle complaints, or replace DuPageHealth.org.