Johnson County Health Department 2026: Services, Phone & Records
This guide focuses on the Johnson County, Kansas Department of Health and Environment, often searched as “Johnson County Health Department,” “JCDHE,” “Johnson County KS health department,” or “Johnson County Health and Environment.” It helps residents find the right phone number, clinic service, immunization record, WIC route, environmental complaint page, food illness report, disease reporting contact, and Kansas vital records route.
Use this page as a plain-English starting point before you call, drive to Olathe, request records, report a concern, order a birth certificate, schedule WIC, or look for walk-in clinic services. Final forms, fees, hours, eligibility and payments should always be confirmed on the official Johnson County or Kansas state website.
Quick answer: what the Johnson County Health Department helps with in 2026
Johnson County Department of Health and Environment provides county public health services such as immunizations, TB testing, prenatal services, WIC, reproductive health, STI screening and treatment, disease containment, public health emergency preparedness, child care licensing support, environmental health services, community health programs, medical records for JCDHE clinic clients, and local public health information.
| What you need | Best route | Prepare first | Senior-friendly tip |
|---|---|---|---|
| Main Johnson County Health Department phone number | Call JCDHE Health Services at 913-826-1200 | Your topic, county residence, callback number and whether you need Olathe clinic, WIC, immunizations, records or environmental help | Say one sentence first: “I need help with ___; which office handles it?” |
| Immunization record or shot record | JCDHE Medical Records or Kansas KSWebIZ Public Portal | Name, date of birth, child’s school letter if applicable, ID and prior vaccine record | Try the state portal first if the shot was received in Kansas. |
| WIC appointment | Call 913-826-1302 or use WIC application route | Proof of identity, address, income, pregnancy or child details, and preferred location | Mission WIC is closed Fridays; Olathe WIC is generally open weekdays. |
| Birth certificate, death certificate, marriage or divorce certificate | Kansas Office of Vital Statistics / KDHE | Record type, full names, date, place, relationship, ID, payment method and mailing address | Do not drive to JCDHE for state vital certificates; use KDHE. |
| Food illness or restaurant concern | Disease Containment food-related illness route, KDHE or Kansas Department of Agriculture depending on issue | Business name, address, event, food item, symptom timeline, receipt and photos if available | If people became sick, use the illness route; if no illness occurred, use the concern route. |
| Environmental complaint | Environmental complaints form or 913-715-6900 for non-emergencies | Exact location, hazard description, photos, dates and contact information | Call 911 for life-threatening incidents, chemical spills, gasoline odors inside buildings or natural gas odors. |
JCDHE is not a primary care provider and does not replace your doctor, urgent care or emergency room. If you need medical treatment, severe symptom evaluation, allergic reaction help, vaccine reaction care, fever or rash evaluation, or urgent medical advice, contact a healthcare provider or call emergency services when needed.
Johnson County Health Department route finder: choose the right office before calling
Many people lose time because “records,” “health department,” and “complaint” can mean different offices. Use this route finder to decide whether you need JCDHE Health Services, WIC, Medical Records, KDHE Vital Statistics, Environmental Health, Disease Containment, or emergency care.
Johnson County service router
Select your need. The best next step appears below.
For residents in Olathe, Overland Park, Lenexa, Shawnee, Mission, Leawood, Prairie Village, Gardner, Spring Hill, Merriam, Roeland Park, De Soto, Edgerton, Fairway, Westwood, Stilwell and nearby Johnson County communities, office choice matters. Olathe handles many clinic services; Mission is mainly listed for WIC after the 2026 immunization transition.
Johnson County Health Department phone number, email, fax and office contacts
The main JCDHE Health Services phone number is 913-826-1200. The department email listed by Johnson County is jcdhe@jocogov.org. Use the correct direct number when you already know the service.
| Office / service | Phone | Address / note |
|---|---|---|
| Olathe Health Clinic / Health Services Building | 913-826-1200 | 11875 S. Sunset Drive, Suite 300, Olathe, KS 66061 |
| Fax for health clinic / records route | 913-826-1300 | Used by several clinic and records processes; confirm on the official page before sending forms. |
| WIC desk | 913-826-1302 | Use for WIC scheduling and Mission/Olathe WIC questions. |
| Immunizations | 913-826-1261 | Use for immunization service questions. |
| Nurse line / results | 913-826-1281 | Use for result-related and nurse-line routing when appropriate. |
| Environmental Health | 913-715-6900 | 11811 S. Sunset Drive, Suite 2700, Olathe, KS 66061 |
| Child Care Licensing | 913-477-8339 | 11811 S. Sunset Drive, Suite 2700, Olathe, KS 66061 |
| Public Health Emergency Preparedness hotline | 913-477-8343 | For other urgent public health concerns; listed as answered 24/7. |
Use this simple call script
Say: “I live in Johnson County, Kansas. I need help with [immunization, WIC, STI testing, TB test, prenatal service, medical records, environmental complaint, food illness, or disease reporting]. Which office handles it and what should I bring?”
Do not send private records to a general inbox unless instructed
For medical records, use the Medical Records Request page and its listed form, email and fax route. For vital certificates, use KDHE. For emergency symptoms, use medical care or 911, not a general county inbox.
Johnson County health clinic locations: Olathe, Mission WIC and Sunset Drive offices
Johnson County lists multiple health and environment service locations. The office you need depends on whether you are using clinic services, WIC, environmental services, child care licensing, records, or administrative help.
Olathe Health Clinic
11875 S. Sunset Drive, Suite 300, Olathe, KS 66061. Main phone: 913-826-1200. Used for walk-in clinic, prenatal appointments, WIC and administrative hours.
Open locationMission WIC Program
6000 Lamar Ave., Suite 140, Mission, KS 66202. Phone: 913-826-1302. Mission WIC remains a WIC location.
WIC hoursSunset Drive Office Building
11811 S. Sunset Drive, Suite 2700, Olathe, KS 66061. Environmental phone: 913-715-6900. Child Care Licensing: 913-477-8339.
Environment pageJohnson County announced that beginning June 1, 2026, walk-in immunization services transition from the Mission clinic to the Olathe location. Mission WIC remains open with no change to WIC services. Always confirm current hours before visiting.
Johnson County Health Department records: medical records, immunization records and Kansas vital certificates
The word “records” can mean three different things. JCDHE clinic medical records are not the same as Kansas birth certificates, death certificates, marriage certificates, divorce certificates, or Kansas immunization registry records.
| Record type | Correct route | Do not confuse it with |
|---|---|---|
| JCDHE clinic medical record | Public Health Clinic Medical Records Request form; email MedicalRecords-DHE@jocogov.org or fax 913-826-1300 | Kansas vital certificate, hospital record, or Johnson County Mental Health Center record |
| Immunization record from Kansas | KSWebIZ Public Portal or JCDHE Medical Records if you are a JCDHE client | Birth certificate or general medical chart request |
| Birth, death, marriage or divorce certificate | KDHE Office of Vital Statistics | JCDHE walk-in clinic or environmental health office |
| Divorce decree or court file | Johnson County District Court / Clerk of the District Court route | KDHE divorce certificate if the agency asked for a decree |
For JCDHE clinic records, use the medical records request page
If you need a copy of your medical or immunization record from the Department of Health and Environment public health clinic, JCDHE directs users to complete a Release of Information Authorization form and return it by email or fax. For more help, JCDHE lists Medical Records at 913-477-8355.
For Kansas certificates, use KDHE Vital Statistics
Kansas birth, stillbirth, death, marriage and divorce records are maintained by the Kansas Office of Vital Statistics. Kansas vital records are not public records and certified copies are released only to eligible requesters.
Kansas birth certificate, death certificate, marriage certificate and divorce certificate route
Johnson County residents who need a certified Kansas certificate should use KDHE Office of Vital Statistics. The county health clinic is not the correct place to order most Kansas vital certificates.
Kansas birth certificate
Kansas birth certificates began being filed with the Office July 1, 1911. KDHE lists walk-in, internet, telephone, mobile app and mail routes.
Birth pageKansas death certificate
KDHE lists certificate ordering options, corrections and death-record filing information. Ask the receiving agency which certificate it needs.
Death pageKansas marriage certificate
Kansas marriage certificates began being filed with the Office May 1, 1913. District courts can matter for county-level marriage information.
Marriage pageKansas divorce certificate
KDHE explains that a divorce certificate is not the same as a divorce decree. Decrees are obtained from the Clerk of the District Court where filed.
Divorce page| Ordering method | Common KDHE detail | Planning tip |
|---|---|---|
| Walk-in | KDHE Vital Statistics walk-in service is listed at 1000 SW Jackson, Suite 120, Topeka, KS 66612-2221, generally 9 a.m. to 4 p.m. Monday-Friday. | Use this only if Topeka travel makes sense and you meet ID/eligibility rules. |
| Internet / VitalChek | KDHE pages link to VitalChek for internet orders. Certified copy fee and expedited service fee may apply. | Start from KDHE, not an ad or look-alike certificate site. |
| Telephone | KDHE lists 877-305-8315 for credit card requests, available 24/7, with Spanish interpreters available. | Have your relationship, reason, ID details and credit card ready. |
| Mobile app | KDHE pages mention the iKan app for certain vital record requests. | Do not visit for will-call pickup until the email says the certificate is ready. |
| Regular or priority mail options can take longer depending on request volume. | Use current KDHE forms and include the required ID, payment and address items. |
Before ordering multiple certificates, ask the bank, school, benefits office, insurance company, passport office, court, attorney or agency exactly which version it accepts. A divorce certificate is not a divorce decree, and an informational copy may not work where a certified copy is required.
Johnson County immunizations and immunization records: school, work, travel and family planning
JCDHE offers immunization services and provides guidance for immunization records. For 2026, pay close attention to location changes: walk-in immunization services moved to the Olathe clinic beginning June 1, 2026, while Mission WIC remains open.
Check what to bring before visiting
JCDHE immunization guidance says to bring your or your child’s immunization record, insurance card, payment when required, and school letter if a student needs immunizations to return to school. Some vaccines may also be available through health systems, clinics and pharmacies.
Use KSWebIZ for Kansas immunization records
Kansas allows users to access an official record of immunizations received in Kansas through the secure KSWebIZ Public Portal. If you need help accessing the portal, the Kansas Immunization Program lists 1-877-296-0464, Option 1, and the email KDHE.ImmunizationRegistry@ks.gov.
Use JCDHE Medical Records if you are a JCDHE clinic client
If the immunization record is connected to services received at JCDHE, use the medical records release process. If the vaccine was received outside Kansas, you may need the provider, school, employer, military record, pharmacy or another state immunization registry.
JCDHE says walk-in immunization wait times can vary, and services may be suspended if the estimated wait time exceeds hours of operation. Check current queue and hours before bringing children, caregivers or seniors to the clinic.
Johnson County WIC program: appointment phone, Mission and Olathe hours, and proof checklist
WIC helps eligible pregnant people, postpartum parents, infants and young children with nutrition support. Johnson County lists WIC appointment scheduling by phone at 913-826-1302, with appointments available in person or by phone.
| WIC office | Address | Hours listed | Phone |
|---|---|---|---|
| Mission WIC | 6000 Lamar Ave., Suite 140, Mission, KS 66202 | Monday-Thursday, 8 a.m. to 4:30 p.m.; Friday closed | 913-826-1302 |
| Olathe WIC | 11875 S. Sunset Drive, Suite 300, Olathe, KS 66061 | Monday-Friday, 8 a.m. to 4:30 p.m. | 913-826-1302 |
Apply or schedule before visiting
To save time, start with the WIC application route and call the WIC appointment number before coming in. If your address is outside Johnson County but you prefer Johnson County WIC, call directly to ask.
Bring proof documents
WIC applicants should be ready with proof of identity, Johnson County address or service preference, income, pregnancy or child details, and any documents requested by staff. If required proofs are missing, temporary certification may be limited.
Ask whether your appointment can be completed by phone. This can help seniors, parents without transportation, working families, and caregivers avoid unnecessary travel.
Walk-in health services: family planning, STI testing, TB testing, pregnancy testing and physical exams
JCDHE walk-in health services include areas such as family planning, immunizations, physical exams, pregnancy testing, STI testing and treatment, and tuberculosis testing. Hours and fees may vary, so check the official page before visiting.
Pregnancy and reproductive health
Services may include prenatal care routing, contraception counseling, pregnancy testing, education, referrals, and reproductive health services.
Family planningTesting and treatment routes
Use the walk-in services area for STI testing and treatment, TB testing, physical exams, pregnancy testing and related clinic questions.
Walk-in servicesAsk about cost before service
Some fees may depend on service type, income, insurance or required lab work. Ask before receiving services so there are no surprises.
Check servicesThe Olathe walk-in health clinic is listed as closed for employee in-service training on the second Friday of every month. JCDHE also notes that children may not be permitted in exam rooms for some services to protect privacy and safety.
Disease reporting, outbreaks, food-related illness and provider contacts
Healthcare providers, schools, child care providers, laboratories and residents may need different reporting routes. JCDHE’s Disease Containment Program investigates infectious diseases, surveillance and outbreaks.
| Issue | Contact / route | Use when |
|---|---|---|
| Reportable disease or outbreak | 913-826-1303, Monday-Friday, 8 a.m. to 5 p.m. | Healthcare provider, facility, school, child care or public health reporting is needed. |
| After-hours disease reporting | KDHE at 877-427-7317 | After business hours or weekends for reportable disease concerns. |
| Food illness from restaurant, food item or event | Report illness route or call 877-427-7317 | Someone became sick after eating or attending an event. |
| Restaurant or food item problem with no illness | Kansas Department of Agriculture route or 785-564-6767 | There is a food safety concern but no one became ill. |
| Lodging complaint | Kansas Department of Agriculture lodging complaint route | The concern is about lodging, not public health clinic services. |
Collect a clear timeline before reporting food illness
Write down where you ate, what you ate, when you ate, when symptoms started, who else got sick, whether you have a receipt, photos, leftovers, packaging, or an event name. Strong details make reports easier to investigate.
If someone has severe dehydration, difficulty breathing, confusion, chest pain, signs of stroke, severe allergic reaction, poisoning, or another life-threatening condition, call 911 or seek emergency care. Do not wait for an online report response.
Environmental health, non-emergency complaints, hazardous waste, pools and child care licensing
Johnson County Environmental Health handles many address-based concerns. The correct route depends on whether the issue is a non-emergency environmental concern, chemical or petroleum spill, gasoline or natural gas odor, pool concern, child care licensing, household hazardous waste, or a food/lodging complaint.
Environmental non-emergency
Use the online form or call 913-715-6900. JCDHE says the form and phone line are for non-emergencies.
Complaint routeLife safety / odors / spills
Call 911 for life-threatening issues, chemical or petroleum product spills, gasoline odors inside buildings, or natural gas odors.
Paint and household waste
Johnson County Household Hazardous Waste questions are listed with 913-715-6907 on the hazardous materials page.
HHW pageLicensing support
Child Care Licensing is listed at 913-477-8339, with office hours separated by morning and afternoon blocks.
JCDHE pageFor environmental issues, always write down the exact address, city, nearest cross street, date, time, visible hazard, photos, odor description, and whether anyone is in immediate danger. For immediate danger, call 911 first.
Johnson County Health Department map: Olathe Health Services Building
The main Olathe Health Clinic location is listed at 11875 S. Sunset Drive, Suite 300, Olathe, KS 66061. Call before visiting because services, walk-in availability, holiday closures, monthly in-service closures, wait times and eligibility can change.
| Before you visit | Why it matters |
|---|---|
| Call 913-826-1200 | Confirm whether your service is walk-in, appointment-only, WIC, immunization, records, STI, TB, pregnancy, or another route. |
| Check second-Friday closure note | The Olathe walk-in clinic is listed as closed for employee in-service training on the second Friday of each month. |
| Bring ID, insurance and records | Immunizations, school shots, medical records and clinic services may require ID, insurance, payment or prior records. |
| Do not use clinic for Kansas certificates | Birth, death, marriage and divorce certificates route through KDHE Office of Vital Statistics. |
Official Johnson County and Kansas links used in this guide
Use these official pages for final hours, forms, fees, eligibility, phone numbers, ordering, reporting and submission. This independent guide does not collect records, process certificates, schedule WIC, provide medical care, or file official complaints.
People also search for: Johnson County Health Department Google and Bing intent guide
These search-style questions are common for this page topic. Each one is mapped to the correct section so users do not waste time on the wrong county, wrong state office, or wrong record route.
Johnson County Health Department phone number
Use 913-826-1200 for JCDHE Health Services, 913-826-1302 for WIC, and 913-715-6900 for environmental non-emergency concerns.
Phone routeJohnson County Health Department immunization records
Use KSWebIZ for Kansas immunization records, or JCDHE Medical Records if the shots were received at the public health clinic.
Shot recordsJohnson County Health Department birth certificate
Use KDHE Office of Vital Statistics for Kansas birth certificates. The county clinic is not the main birth certificate office.
Birth routeJohnson County Health Department WIC
Call 913-826-1302 and check Mission or Olathe WIC hours before visiting.
WIC routeJohnson County KS health department walk-in clinic
Use the Olathe walk-in services page, check second-Friday closure notes, and confirm current hours before arriving.
Walk-in routeJohnson County food poisoning report
If people got sick, use the food-related illness route or call 877-427-7317. If nobody got sick, use the concern route.
Food reportJohnson County environmental complaint
Use the non-emergency environmental form or 913-715-6900. Call 911 for immediate danger, chemical spills or gas odors.
Environmental routeJohnson County Department of Health and Environment Olathe
The main health clinic is at 11875 S. Sunset Drive, Suite 300, Olathe, KS 66061.
Map routeSafety, privacy and independent guide notice
HealthDepartmentGuide.org is an independent guide. It is not the official Johnson County Department of Health and Environment, Johnson County Government, KDHE, KSWebIZ, VitalChek, or a medical provider.
Do not send Social Security numbers, IDs, medical records, vaccine records, WIC documents, birth certificates, death certificates, payment details, complaint evidence or private health information to this independent guide page. Use official Johnson County or Kansas state pages for final submission.
Phone numbers, clinic hours, WIC schedules, walk-in availability, fees, forms, eligibility rules and processing times can change. Confirm all final details on the official JCDHE, Johnson County Government or KDHE page before visiting, paying or sending documents.
Johnson County Health Department FAQs
What is the Johnson County Health Department phone number?
The main Johnson County Department of Health and Environment Health Services phone number is 913-826-1200. WIC scheduling is listed at 913-826-1302, immunizations at 913-826-1261, nurse line/results at 913-826-1281, environmental non-emergency concerns at 913-715-6900, and child care licensing at 913-477-8339.
Where is the Johnson County Health Department in Olathe?
The Olathe Health Clinic / Health Services Building is listed at 11875 S. Sunset Drive, Suite 300, Olathe, KS 66061. Call 913-826-1200 before visiting because hours, services, wait times and walk-in availability can change.
Does Johnson County Health Department issue Kansas birth certificates?
For Kansas birth certificates, death certificates, marriage certificates and divorce certificates, use the Kansas Department of Health and Environment Office of Vital Statistics. The Johnson County public health clinic is not the main route for ordering Kansas vital certificates.
How do I get my immunization records in Johnson County, Kansas?
If the record is from Kansas, start with the KSWebIZ Public Portal. If you need a record from the Johnson County Department of Health and Environment public health clinic, use the Public Health Clinic Medical Records Request page. For assistance, JCDHE lists Medical Records at 913-477-8355.
What should I bring for Johnson County immunizations?
Bring your or your child’s immunization record, insurance card, payment if required, and any school letter or full vaccination record if the student needs shots to return to school. Check the official immunization page before visiting.
How do I schedule a Johnson County WIC appointment?
Call 913-826-1302 to schedule a WIC appointment. Johnson County lists Mission WIC at 6000 Lamar Ave., Suite 140, Mission, KS 66202, and Olathe WIC at 11875 S. Sunset Drive, Suite 300, Olathe, KS 66061.
Does JCDHE provide primary care?
No. Johnson County Department of Health and Environment states that it is not a primary care provider. If you need medical treatment, urgent care, emergency care, or evaluation for serious symptoms, contact your healthcare provider, a local clinic, urgent care, emergency room or 911 when appropriate.
How do I report a disease or outbreak in Johnson County?
For reportable disease or outbreak reporting, JCDHE lists 913-826-1303 Monday-Friday from 8 a.m. to 5 p.m. After business hours and on weekends, the Kansas Department of Health and Environment route is 877-427-7317.
How do I report food poisoning or a restaurant complaint in Johnson County?
If people became sick after eating at a restaurant, event or from a food item, use the JCDHE food-related illness route or call 877-427-7317. If there is a restaurant or food item concern but nobody became sick, use the Kansas Department of Agriculture concern route or call 785-564-6767.
How do I file an environmental complaint in Johnson County, Kansas?
For an environmental non-emergency concern, use the Johnson County Environmental Complaints form or call 913-715-6900. For life-threatening incidents, chemical or petroleum product spills, gasoline odors inside buildings or natural gas odors, call 911.