Mobile County Health Department 2026: Services, Phone & Records
Most people searching for “Mobile County Health Department” need one practical answer: which number to call, which official page to open, where to get Alabama vital records, how to request medical records, how to schedule a Family Health appointment, where to find WIC, and how to report food, lodging, mosquito or rodent complaints in Mobile County.
This guide is written in plain U.S. English for Mobile residents, seniors, parents, caregivers, workers, patients, restaurant owners, renters, landlords, and out-of-state users who need an Alabama birth certificate, death certificate, marriage certificate, divorce certificate, medical records help, clinic appointment, inspection information, WIC route, or local public health contact.
Quick answer: what the Mobile County Health Department helps with in 2026
The Mobile County Health Department, often called MCHD, is the local public health and Family Health route for Mobile County, Alabama. The most common user needs are Alabama vital records, Family Health appointments, WIC, medical records, STD/HIV services, disease and outbreak reporting, environmental health inspections, food and lodging complaints, mosquito complaints, rodent complaints, permits, and downtown office directions.
| What you need | Best official route | Prepare first | Plain-English tip |
|---|---|---|---|
| Main Mobile County Health Department phone number | Main switchboard: 251-690-8158 | Your topic, callback number, location and any patient/order details | Ask which department handles your issue before explaining the full story. |
| Family Health appointment | Central Appointments: 251-690-8889 | Name, date of birth, insurance or payment question, preferred clinic, reason for visit | Ask whether the visit can be at Downtown, Eight Mile, Semmes, Southwest Mobile or another site. |
| Alabama birth, death, marriage or divorce certificate | Vital Statistics at 251 North Bayou Street | Full name, event date, county, valid ID, proof if required and payment method | Only Alabama records are available through this county health department service. |
| Medical record from Family Health | Medical Records: 251-690-8160; fax 251-690-8917 | Signed patient authorization, patient name, date of birth, clinic, date range, where to send records | Medical records are different from birth/death certificates. |
| WIC appointment or WIC clinic route | WIC main line: 251-690-8829 | Pregnancy, child age, ID, proof of residence, income proof, appointment need | Ask which WIC site is closest and whether Saturday service applies. |
| Food or lodging complaint | Inspection Services: 251-690-8116 or ISComplaints@mchd.org | Business name, full address, date, time, food item, room number if lodging, photos or receipt if available | County, address and exact business name make the report stronger. |
| Mosquito or rodent complaint | Mosquito: 251-690-8124; Rodent: 251-690-8819 | Street address, standing water, rodent signs, property details and contact number | Vector complaints need a location, not just a neighborhood name. |
| Disease or outbreak report | Infectious Diseases & Outbreaks: 251-690-8175; after hours 800-338-8374 | Condition, setting, people affected, date, symptoms and contact information | For immediate medical danger, call emergency services first. |
If your issue is a certificate, use Vital Statistics. If it is a patient visit, use Central Appointments. If it is a patient chart, use Medical Records. If it is a restaurant, lodging, pool, body art, child day care or food permit issue, use Inspection Services. If it is mosquito or rodent related, use Vector Services.
Mobile County Health Department route finder: choose the right office before calling or visiting
Use this simple route finder before you drive to 251 North Bayou Street, pay for a certificate, request records, submit a complaint, or call the wrong department.
MCHD task router
Select your need. The result appears below with the safest next step.
Mobile County Health Department phone numbers and call script
The most useful MCHD phone number depends on the task. Seniors, caregivers and busy parents should write down the topic before calling so they can be routed quickly.
| Need | Phone or contact | Best use |
|---|---|---|
| Main switchboard / after-hours nurse route | 251-690-8158 | General MCHD routing and after-hours nurse questions listed by MCHD. |
| Central appointments | 251-690-8889 | Schedule a Family Health medical appointment at MCHD clinics. |
| Medical records | 251-690-8160; fax 251-690-8917 | Request patient medical records from Family Health with signed authorization. |
| WIC | 251-690-8829 | WIC appointment and program questions. |
| Vital Statistics | 251-690-8150 | Birth, death, marriage, divorce certificates and autism card questions. |
| Infectious diseases and outbreaks | 251-690-8175; after hours 800-338-8374 | Reportable disease, outbreak or public health follow-up routing. |
| Inspection Services | 251-690-8116 or ISComplaints@mchd.org | Food, lodging, inspection, permit and complaint routing. |
| Mosquito control | 251-690-8124 or VectorServices@mchd.org | Standing water, mosquito issue or mosquito complaint route. |
| Rodent control | 251-690-8819 or VectorServices@mchd.org | Rodent complaint route. |
Use a short call script
Say: “I need help with one topic: [vital records, medical appointment, medical records, WIC, inspection complaint, mosquito complaint, rodent complaint, STD/HIV testing, disease report, or clinic location]. My name and callback number are ready. Which MCHD department should handle it?”
If your issue involves a business, restaurant, hotel, mobile food unit, swimming pool, child day care center, body art facility, mosquito issue or rodent issue, give the full address early. Address-based issues route faster when the location is clear.
Mobile County Health Department vital records: Alabama birth, death, marriage and divorce certificates
MCHD says Alabama vital records may be requested at the main Health Department site in downtown Mobile. This includes Alabama birth, death, marriage and divorce certificates. The key word is Alabama: only Alabama records are available through this service.
Main Health Center
251 North Bayou Street, Mobile, Alabama 36603. Vital Records service is at the downtown main site.
Vital recordsVital Statistics
MCHD lists 251-690-8150 for Vital Statistics certificate questions. Some certificate pages may list additional current numbers.
Certificate pageAlabama Center for Health Statistics
For statewide certificate questions, ADPH Center for Health Statistics is the state-level vital records route.
ADPH vital records| Record type | Prepare before visiting | Common mistake |
|---|---|---|
| Alabama birth certificate | Full name on birth record, date of birth, county, parent names if needed, valid ID and payment method | Trying to order an out-of-state birth certificate at the Mobile County Health Department. |
| Alabama death certificate | Decedent name, date of death, county, relationship or eligibility proof if required, ID and payment | Not asking the bank, insurer or attorney which version or number of copies it accepts. |
| Alabama marriage certificate | Names, date, county, ID and payment | Confusing a marriage certificate with a license application or local court document. |
| Alabama divorce certificate | Names, divorce date, county, ID and payment | Confusing a divorce certificate with a divorce decree or full court file. |
| Autism card | Review current MCHD Vital Statistics instructions and required documents before visiting | Arriving without current proof documents. |
MCHD lists Vital Records service Monday through Friday, 7:30 a.m. to 4:30 p.m., with the last client taken at approximately 4 p.m. because processing forms can take 20 to 30 minutes. Confirm current hours before visiting.
Alabama birth certificate and death certificate through Mobile County Health Department
Use this section if you need a birth certificate for school, passport, DMV, Social Security, benefits, family records or ID, or a death certificate for estate, insurance, bank, funeral, pension, probate or benefits use.
Before ordering
Check the Alabama birth certificate page if you need online, telephone, mail or in-person state guidance. ADPH also lists VitalChek for online or telephone certificate ordering with additional fees.
ADPH birthBefore ordering
Ask the receiving agency whether it needs a certified copy and how many certified copies it will keep before paying for multiple copies.
ADPH deathUse MCHD when you want local in-person Alabama certificate help
MCHD’s certificate guidance says you can apply for an Alabama vital record at the main Health Department site in downtown Mobile by filling out an application and giving payment and application to the clerk.
Use ADPH for statewide mail, online and VitalChek guidance
Alabama Department of Public Health is the state-level route for birth, death, marriage and divorce certificate rules, fees, applications, mail orders and VitalChek guidance.
Alabama marriage and divorce records in Mobile County: certificate versus court papers
A marriage certificate or divorce certificate is not always the same as a court record, court order, divorce decree, license application or full case file. This is one of the most common records mistakes for Mobile County users.
Use MCHD or ADPH for certificate copies
Use the Mobile County Health Department vital records route or Alabama Department of Public Health for Alabama marriage and divorce certificate guidance.
MCHD recordsUse court or probate route when requested
If someone asks for a divorce decree, court order, case file or marriage license application, confirm whether you need Mobile County Probate Court or Circuit Court records instead.
Mobile probateBefore paying, ask the agency exactly what document name it requires. “Marriage record,” “marriage certificate,” “marriage license,” “divorce certificate” and “divorce decree” can mean different offices.
Mobile County Health Department Family Health appointments, primary care and patient portal
Patients wanting an appointment at any Family Health site should call the Central Appointments line at 251-690-8889. MCHD Family Health offers care across multiple sites, and the downtown Family Health Center has expanded Saturday hours.
Central appointments
Call 251-690-8889 to request an appointment at a Family Health site in Mobile County.
Patient infoPrimary care route
Use the Primary Care page for Family Health access, patient portal, request records and appointment resources.
Primary careNurse route
MCHD lists 251-690-8158 if you need to speak with a nurse after hours.
After-hours info| Prepare | Why it helps |
|---|---|
| Patient name and date of birth | Helps staff find the correct patient record or create the correct new patient request. |
| Preferred clinic location | Mobile County has multiple Family Health sites, so location matters. |
| Reason for visit | Helps decide visit type, provider route, telehealth possibility and timing. |
| Insurance or payment question | Helps avoid surprises at check-in. |
| Medication list and prior records | Helps the provider understand current care and past treatment. |
Mobile County Health Department medical records: patient authorization, fax, mail and phone
Medical records are different from Alabama vital records. If you were treated at an MCHD Family Health Center, your patient chart request should go through the Medical Records Department, not the Vital Statistics counter.
Complete and sign a patient authorization
MCHD states that medical record requests must be accompanied by a completed and signed Patient Authorization and sent to the attention of the Medical Records Department.
Send by fax or mail
MCHD lists Medical Records fax as 251-690-8917. Mail can be addressed to: Attn: Medical Records Department, Mobile County Health Department, 251 North Bayou Street, P.O. Box 2867, Mobile, Alabama 36652-2867.
Write the date range and purpose clearly. For example: “records from January 2024 through March 2026 for primary care visits,” or “send immunization-related clinic records to my school.” A narrow request is easier to process.
Mobile County WIC: appointments, clinic routes and what to bring
WIC helps eligible women, infants and children with nutrition support. MCHD lists a WIC main number of 251-690-8829, with WIC services at several Mobile County locations.
| WIC site | Address or area | Phone / notes |
|---|---|---|
| Mobile County Health Department | 251 North Bayou Street, Mobile | 251-690-8829; Monday-Friday and Saturday WIC hours listed by MCHD. |
| Citronelle Health Center | 19255 North Mobile Street | 251-866-5940; MCHD lists Tuesday and Thursday WIC service. |
| Eight Mile Health Center | 4009 Saint Stephens Road | 251-457-4186; weekday WIC service listed by MCHD. |
| Semmes Health Center | 3810 Wulff Road East | 251-445-0581; weekday WIC service listed by MCHD. |
| Southwest Mobile Health Center | 5580 Inn Road, Tillman’s Corner | 251-602-8451; weekday WIC service listed by MCHD. |
Ask what to bring before your appointment. Common items may include ID, proof of residence, proof of income, pregnancy information, child records or benefit documents, depending on your situation.
Mobile County Health Department vaccines and immunization records: what MCHD says to do
MCHD’s vaccine page states that the Mobile County Health Department does not provide routine immunizations to the public and asks people who need immunizations to contact their primary care provider or local pharmacy about availability.
Primary care provider or pharmacy
For routine immunizations, start with your doctor, clinic or local pharmacy. Many pharmacies can carry or order immunizations.
MCHD vaccine infoAlabama immunization route
For statewide immunization program details, use Alabama Department of Public Health immunization resources.
ADPH immunizationIf you need proof for school, employment, travel or healthcare, ask the provider or pharmacy that gave the vaccine first. If the vaccine was given at an MCHD Family Health site, ask Central Appointments or Medical Records which route applies.
Mobile County STD testing, HIV testing and disease control contact
MCHD and Family Health provide HIV testing at no cost. MCHD states that current and new Family Health patients can receive HIV testing as part of routine medical screening, and people who are not Family Health patients can contact the STD Surveillance & Control Program for options.
No-cost HIV testing route
Family Health patients may receive oral rapid swab testing or blood testing. Call 251-690-8889 to schedule care.
STD/HIV servicesSTD Surveillance route
MCHD lists 251-690-8831 for people who are not Family Health patients and need HIV testing options.
Testing optionsInfectious Disease
For outbreak or reportable disease concerns, MCHD lists 251-690-8175 and after-hours 800-338-8374.
Disease controlTesting and public health reporting are not emergency care. If symptoms are severe, life-threatening or urgent, use emergency services or urgent medical care first.
Mobile County restaurant inspections, food permits, lodging, body art, pools and child day care
MCHD Inspection Services performs restaurant and food establishment inspections on a routine basis. MCHD explains that its environmental health specialists use an inspection sheet based on the Alabama Department of Public Health inspection sheet and that restaurants are scored on a 100-point grading scale.
Inspection Services
Use this route for restaurant, food establishment, lodging, mobile food unit, temporary food and related inspection concerns.
Environmental healthFood, lodging, pools and more
Use permit pages for food and lodging permit applications, swimming pool/spa permits and related forms.
PermitsRestaurant rating scores
MCHD says its “My MCHD Health Check” app can be used to check restaurant rating scores on the go.
MCHD home| Need | What to prepare | Best MCHD route |
|---|---|---|
| Restaurant complaint | Business name, address, date, time, food item, symptoms if illness, receipt or photos | Inspection Services: 251-690-8116 or ISComplaints@mchd.org |
| Hotel or motel concern | Property name, address, room number, date, photos and issue description | Food or lodging complaint route |
| Food permit or temporary food event | Event name, location, dates, food items, vendor details and permit application | MCHD permits and environmental health pages |
| Body art facility or operator | Facility name, operator details, license or permit question | Environmental Health / permit resources |
| Swimming pool or spa permit | Facility name, pool/spa count, location and payment question | MCHD Permits page |
A strong report includes the exact business name, full address, date, time, food item, symptoms and proof if available. “I got sick after eating somewhere in Mobile” is weaker than a report with a complete timeline and location.
Mobile County Health Department complaints: food, lodging, Family Health, rabies, mosquito and rodent
MCHD has different complaint routes. Use the correct one so your concern does not get delayed.
| Complaint type | Official route | Prepare |
|---|---|---|
| Food industry or lodging industry complaint | 251-690-8116 or ISComplaints@mchd.org | Business name, full address, date, time, description, receipt/photos if available. |
| Mosquito complaint | 251-690-8124 or VectorServices@mchd.org | Street address, standing water, ditch, container, property details and contact info. |
| Rodent complaint | 251-690-8819 or VectorServices@mchd.org | Street address, signs of rodents, property details and contact info. |
| Family Health care concern | Family Health management route listed by MCHD | Patient name, clinic, date, provider or staff name if known, concern and desired follow-up. |
| Rabies or animal bite concern | MCHD Rabies Control for bite investigation/quarantine; stray animal complaints route to city/county animal control | Animal type, bite date, location, owner info if known and medical care details. |
If someone is in immediate danger, has severe symptoms, trouble breathing, chest pain, stroke symptoms, poisoning, serious allergic reaction, severe dehydration, or an urgent medical crisis, call emergency services first. Do not wait for an online complaint response.
Mobile County Health Department locations: downtown, Eight Mile, Semmes, Southwest Mobile, Citronelle and more
MCHD Family Health lists several sites across Mobile County. Always call before visiting because services, appointment rules and hours can change.
| Location | Address | Phone / notes |
|---|---|---|
| Downtown Health Center / main location | 251 North Bayou Street, Mobile, AL 36603 | 251-690-8158; Monday-Friday 7:30 a.m.-4:30 p.m.; Saturday 8 a.m.-noon listed by MCHD. |
| Eight Mile Health Center | 4009 Saint Stephens Road, Mobile, AL 36612 | 251-456-1399; weekday clinic hours listed by MCHD. |
| Semmes Health Center | 3810 Wulff Road East, Semmes, AL 36575 | 251-445-0582; weekday clinic hours listed by MCHD. |
| Southwest Mobile Health Center | 5580 Inn Road, Mobile, AL 36619 | 251-666-7413; weekday clinic hours listed by MCHD. |
| Dauphin Island Parkway Health Center | 2601 Dauphin Island Parkway, Suite 40, Mobile, AL 36605 | 251-445-3450; weekday clinic hours listed by MCHD. |
| Citronelle Health Center | 19250 North Mobile Street, Citronelle, AL 36522 | 251-866-5940; weekday clinic hours listed by MCHD. |
| Citronelle Dental | 19260 North Mobile Street, Citronelle, AL 36522 | 251-866-5585; lunch closure listed by MCHD. |
| North Mobile Health Center | 950 Coy Smith Highway, Mount Vernon, AL 36560 | 251-829-9884; weekday clinic hours listed by MCHD. |
| Women’s Health Center | 248 Cox Street, Suite A, Mobile, AL 36604 | 251-690-8930; weekday clinic hours listed by MCHD. |
| Mobile Medical Unit II | 251 North Bayou Street, Mobile, AL 36603 | 251-690-8823; service hours vary. |
Mobile County Health Department downtown map, address and before-you-visit checklist
The downtown main office, also listed as the Keeler Memorial Building, is at 251 North Bayou Street, Mobile, Alabama 36603. MCHD also lists a mailing address of P.O. Box 2867, Mobile, Alabama 36652-2867.
| Need | Better than driving first |
|---|---|
| Alabama certificate | Check Vital Records page, ID rules, payment and last-client timing before visiting. |
| Family Health appointment | Call Central Appointments at 251-690-8889 first. |
| Medical record request | Use signed authorization, fax or mail route and call Medical Records at 251-690-8160 if needed. |
| WIC | Call WIC first and confirm site, appointment and documents to bring. |
| Complaint | Use the correct complaint phone or email before visiting. |
Check current hours and service rules on MCHD’s official page. The main address may not be the best location for every Family Health, WIC, inspection, complaint or records task.
Official Mobile County Health Department and Alabama links used in this guide
Use these official pages for final details, forms, phone numbers, hours, fees, complaint routes, records, appointments and submissions. This independent guide does not process records, collect payments, schedule visits or file complaints.
People also search for: Mobile County Health Department Google and Bing intent guide
These search phrases are common around “Mobile County Health Department.” Use the matching section below instead of clicking random third-party pages.
Mobile County Health Department phone number
Use the main switchboard, Central Appointments, WIC, Vital Statistics, Medical Records or Inspection Services number depending on your need.
Phone routeMobile County Health Department birth certificate
Use MCHD Vital Records at 251 North Bayou Street for Alabama birth certificate service.
Birth routeMobile County Health Department death certificate
Use MCHD Vital Records or ADPH Vital Records. Ask the receiving agency how many certified copies it needs.
Death routeMobile County Health Department appointment
Call Central Appointments at 251-690-8889 for Family Health clinic scheduling.
Appointment routeMobile County Health Department WIC
Use WIC main line 251-690-8829 and confirm the best WIC location before visiting.
WIC routeMobile County Health Department medical records
Use the Medical Records Department with signed patient authorization, fax or mail route.
Records routeMobile County Health Department restaurant inspection
Use Environmental Health, permits, inspection services or the My MCHD Health Check app route.
Inspection routeMobile County Health Department complaints
Use the correct complaint route for food, lodging, mosquito, rodent, rabies or Family Health concerns.
Complaint routePrivacy, emergency and independent guide notice
HealthDepartmentGuide.org is an independent guide. It is not the official Mobile County Health Department website, not MCHD.org, not Alabama Department of Public Health, not VitalChek, not Family Health, and not a government office.
Do not send Social Security numbers, birth certificates, death certificates, marriage certificates, divorce certificates, medical records, patient authorization forms, Medicaid documents, driver licenses, passports, payment card details, complaint evidence or protected health information to an independent guide page. Use official secure MCHD, ADPH or county routes for final submission.
Phone numbers, hours, locations, Saturday service, WIC availability, appointment rules, certificate fees, complaint routes, permit fees and processing times can change. Confirm final details on MCHD.org or the Alabama Department of Public Health before calling, paying, faxing, mailing or visiting.
Mobile County Health Department FAQs
What is the Mobile County Health Department phone number?
The main MCHD switchboard is 251-690-8158. For Family Health appointments, call 251-690-8889. For Vital Statistics, MCHD lists 251-690-8150. For WIC, call 251-690-8829. For Medical Records, call 251-690-8160.
Where is the Mobile County Health Department located?
The downtown main office is listed at 251 North Bayou Street, Mobile, Alabama 36603. MCHD also lists P.O. Box 2867, Mobile, Alabama 36652-2867 as a mailing address. Always confirm the best location for your service before visiting.
How do I get a birth certificate from Mobile County Health Department?
Use MCHD Vital Records at the main downtown Health Department site for Alabama birth certificate service. Prepare the full name on the record, date of birth, county, valid ID, proof documents if required and payment method. Only Alabama records are available through this service.
How do I get a death certificate in Mobile County?
Use MCHD Vital Records or the Alabama Department of Public Health Vital Records route. Prepare the decedent name, date of death, county, ID, relationship or eligibility proof if required and payment. Ask the bank, insurer, attorney or benefits office how many certified copies it accepts before ordering.
How do I request medical records from MCHD Family Health?
MCHD says medical record requests must include a completed and signed Patient Authorization and be sent to the Medical Records Department. The Medical Records phone number is 251-690-8160 and fax is 251-690-8917.
How do I make an appointment at Mobile County Health Department?
Patients wanting a Family Health appointment should call Central Appointments at 251-690-8889. Have the patient name, date of birth, preferred clinic, reason for visit and insurance or payment question ready.
Does Mobile County Health Department provide routine immunizations?
MCHD’s vaccine page states that it does not provide routine immunizations to the public and asks people who need immunizations to contact their primary care provider or local pharmacy about availability.
How do I contact Mobile County WIC?
MCHD lists WIC at 251-690-8829. WIC services are listed at the downtown Mobile County Health Department and several Mobile County sites, including Citronelle, Eight Mile, Semmes and Southwest Mobile. Confirm location, hours and documents before visiting.
How do I file a restaurant or lodging complaint in Mobile County?
MCHD says a food industry or lodging industry complaint may be submitted by calling 251-690-8116 or emailing ISComplaints@mchd.org. Prepare the business name, address, date, time, issue, receipt, room number or photos if available.
Is HealthDepartmentGuide.org the official Mobile County Health Department website?
No. HealthDepartmentGuide.org is an independent guide. It does not process certificates, schedule appointments, collect payments, request medical records, issue permits, file complaints or replace MCHD.org or Alabama Department of Public Health official pages.