Arizona Department of Health Services 2026: Services, Phone & Records
Most people searching for the Arizona Department of Health Services need one practical answer: where to call, where to order a birth certificate, how to get a death certificate, how to find immunization records, how to search a licensed facility, how to file a complaint, how to request public records, or whether the county office is the faster route.
This guide is written in plain U.S. English for Arizona residents, seniors, caregivers, parents, facility visitors, families, employers, applicants, and out-of-state users who need Arizona records. It is not the official ADHS website. It helps you reach the correct official ADHS, AZ Care Check, MyIR, Vital Records, public records, complaint, licensing, or county/court route before you pay, mail documents, submit a form, call, or visit an office.
Quick answer: what Arizona Department of Health Services helps with in 2026
The Arizona Department of Health Services, often searched as ADHS, Arizona health department, Arizona Department of Health, Arizona vital records, Arizona license history search, or Arizona health services records, handles statewide public health programs, birth and death certificates, immunization systems, public health licensing, licensed facility information, online complaint forms, public records requests, emergency preparedness, disease control, medical and child care facility licensing, and many health program contacts.
| What you need | Best official route | Prepare first | Senior-friendly tip |
|---|---|---|---|
| Arizona Department of Health Services phone number | ADHS Contact Us page | Your topic, county, callback number, and whether the issue is records, licensing, complaint, immunization, or public records | Ask, “Which ADHS program or county office handles this?” before explaining the full story. |
| Arizona birth certificate | ADHS Bureau of Vital Records or county vital records office | Full name, date of birth, Arizona county, eligible requester details, ID, application, payment method | For many local requests, the county office may be more practical than mailing to the state office. |
| Arizona death certificate | ADHS Bureau of Vital Records or county vital records office | Decedent name, date of death, county, relationship/eligibility, ID, funeral/estate details if relevant | Ask the bank, insurer, attorney, or benefits office which death record it accepts before ordering. |
| Arizona marriage certificate | Clerk of the Superior Court in the county where it was filed | County, names, marriage date, case or license details if known | Arizona does not use ADHS as a central marriage certificate office. |
| Arizona divorce decree | Clerk of the Superior Court in the county where the divorce occurred | County, names, case number if known, approximate filing year | Do not order from Vital Records when you need the actual court decree. |
| Arizona immunization record | MyIR / Arizona State Immunization Information System record request route | Name, date of birth, phone or email used by provider, parent/guardian details for children | Use MyIR first for immediate access; request form processing may take several days. |
| Arizona health facility search | AZ Care Check / License History Search | Facility name, provider name, city, address, license type/subtype, licensing status | Search with fewer fields if no result appears. |
| Complaint about a licensed facility or provider | ADHS Online Complaint Forms / Complaint Tracker System | Facility/provider name, address, dates, facts, documents, witness details, resident/patient details if appropriate | Use facts, dates, and documents. For immediate danger, call emergency services first. |
| ADHS public records request | ADHS Records Request portal | Program name, record type, subject, date range, names, facility, county, preferred contact method | Specific requests are easier to process than broad “send everything” requests. |
For ADHS tasks, the fastest route is choosing the correct official system: Bureau of Vital Records for Arizona birth and death certificates, MyIR or ASIIS for immunization records, AZ Care Check for licensed facilities and provider history, the ADHS Complaint Tracker for complaints, the ADHS Records Request portal for public records, and the Clerk of the Superior Court for marriage and divorce records.
Arizona Department of Health Services route finder: choose the right office before calling, paying or mailing
Use this simple router first. It gives you the safest next step for common Arizona Department of Health Services searches such as phone number, birth certificate, death certificate, immunization records, license history, complaint forms, public records, local county records, and marriage or divorce records.
Arizona ADHS task router
Select your need. The correct route appears below.
Arizona Department of Health Services phone number, address, hours and call script
The ADHS general public information phone number listed on official ADHS pages is 602-542-1025. ADHS also lists 602-542-0883 as a fax number and gives the main address as 150 North 18th Avenue, Phoenix, Arizona 85007. Official ADHS operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., closed weekends and state holidays.
| Need | Phone / route | Use it for |
|---|---|---|
| General ADHS information | 602-542-1025 | General public routing when you do not know the exact bureau or program. |
| ADHS fax | 602-542-0883 | Only use if the official program tells you to fax documents. |
| Vital Records | 602-364-1300 / 888-816-5907 | Birth certificates, death certificates, fetal death records, stillbirth certificates and related record questions. |
| Public Health Licensing | 602-364-2536 | Licensing and regulation questions for ADHS-regulated health and child care services. |
| Immunization record request | MyIR or ADHS Immunization Record Request Form | Online access or formal request for Arizona immunization records. |
| Public records request | ADHS Records Request portal | Agency records, not birth/death certificates or personal medical charts. |
Use a short call script
Say: “I need help with [birth certificate, death certificate, immunization record, licensed facility search, facility complaint, public records request, child care licensing, long-term care facility, medical facility, or county record]. My county is [county name]. Which official ADHS page or county office should I use next?”
If your issue is tied to Maricopa County, Pima County, Pinal County, Yavapai County, Coconino County, Yuma County, Mohave County, Cochise County, Navajo County, Gila County, Apache County, Santa Cruz County, or another local office, say the county early. County routing can matter for birth/death records, local health services, and court records.
Arizona Department of Health Services records: birth, death, fetal death, stillbirth, marriage, divorce and public records
When people search “Arizona Department of Health Services records,” they may mean several different things. ADHS Bureau of Vital Records is the official route for Arizona birth and death certificates and related vital record services. Marriage and divorce records are county court records, and public records requests are a separate ADHS process.
Birth and death certificates
Use ADHS Bureau of Vital Records for Arizona birth, death, fetal death and certificate of birth resulting in stillbirth records.
Open Vital RecordsMarriage and divorce records
Arizona has no central registry for marriage and divorce records. Use the county Clerk of the Superior Court route.
Find courtAgency records
Use the ADHS records request portal for public records requests. Do not use it for birth certificates, death certificates or personal medical records.
Open request portalDo not pay a random website until you know which official route applies. Arizona birth and death certificates are handled through ADHS Bureau of Vital Records and county/local vital records offices. Marriage and divorce records are handled at the county court level.
Arizona birth certificate: ADHS Vital Records, county offices, ID and eligibility checklist
Use this section when you need an Arizona birth certificate for ID, passport, school, driver license, Social Security, benefits, family records, employment, immigration, or legal use. The key is proving eligibility and using the right state or county vital records route.
| Prepare | Why it matters | Common mistake |
|---|---|---|
| Full name on the birth record | Helps match the Arizona birth record. | Using a married name or nickname instead of the name on the certificate. |
| Date and place of birth | County and event date help route the request. | Knowing only “Arizona” but not the county or city. |
| Eligible requester relationship | Certified vital records are not available to every requester for every purpose. | Submitting without checking eligibility rules. |
| Valid identification | Identity documents may be required for certified copies. | Sending an expired, unreadable or incomplete ID copy. |
| Application and payment method | Forms, fees and payment rules can change. | Using an old PDF or mailing the wrong payment type. |
Start with ADHS Bureau of Vital Records
ADHS lists Bureau of Vital Records at 150 North 18th Ave., Suite 120, Phoenix, AZ 85007, with phone number 602-364-1300 and toll-free 888-816-5907. The mailing address listed by ADHS is P.O. Box 6018, Phoenix, AZ 85005.
Check county office options when you need local help
Many Arizona counties provide local birth and death certificate services in partnership with the state vital records system. County service can be useful for seniors, families, parents, caregivers and users who prefer a local counter.
If the birth happened outside Arizona, Arizona Vital Records cannot issue the certificate. Contact the vital records office in the state where the birth occurred.
Arizona death certificate: estate, bank, insurance, county and ADHS checklist
An Arizona death certificate may be needed for probate, bank accounts, insurance, Social Security, pensions, property, funeral matters, veterans benefits, family records, and legal affairs. Before ordering, ask the receiving agency what version or proof it accepts.
ADHS Bureau of Vital Records
Use the state vital records route for certified copies, amendments, delayed registration, adoption-related records and state-level guidance.
Open ADHS recordsCounty vital records office
Use county vital records when the death occurred in that county and local service is available for your record type.
County routeAsk the receiving agency which record it needs
Before ordering, ask the bank, court, attorney, insurer, pension office, government agency, or benefits office whether it needs a certified copy, original certified copy, informational copy, amended copy, or another document.
Do not order too many certified copies before checking who will keep one. Some agencies only need to review a copy, while others may require a certified copy for their file.
Arizona marriage and divorce records: why ADHS is usually not the final office
Marriage and divorce searches are where many people choose the wrong Arizona office. ADHS vital records pages point users to marriage and divorce record routes, but Arizona does not have a central ADHS registry for marriage and divorce records. The county Clerk of the Superior Court is the practical route.
Marriage license or certificate
Contact the Clerk of the Superior Court in the county where the marriage record was filed. Have names, date and county ready.
Find Arizona courtDivorce decree or case file
Contact the Clerk of the Superior Court in the county where the divorce occurred. Have case number, names and approximate year if possible.
Find court locatorIf someone asks for a “certified divorce decree,” do not use the birth/death certificate office. Use the Superior Court clerk in the county where the divorce was filed.
Arizona immunization records: MyIR, ASIIS and school vaccine records
If your search is “Arizona Department of Health Services immunization records,” “Arizona vaccine record,” “AZ MyIR,” “ASIIS record,” or “school vaccine record,” start with MyIR for immediate access and then use the ADHS Immunization Record Request Form when MyIR does not match your information.
Try MyIR first for immediate online access
ADHS points users to MyIR for online access to family immunization records using a device. The information you enter must match what is in the immunization record system, so use the same name, date of birth, phone number or email that may have been used by the vaccine provider.
Use the Immunization Record Request Form if MyIR cannot match you
The ADHS Immunization Record Request Form page says requests are normally processed within 5 to 7 business days. This route is helpful when MyIR does not find a match, when you need a record for a child, school, work, travel, or when provider-entered information may differ from your current information.
Older records may not always appear immediately online. If a vaccine is missing, check doctors, clinics, pharmacies, schools, military records, baby books, or county health offices that may have the original record.
Arizona Department of Health Services license lookup, AZ Care Check and facility history search
ADHS license lookup is not one single search box for every profession in Arizona. ADHS Public Health Licensing regulates and licenses many health and child care services. AZ Care Check is the main public search route for licensing history, which may include deficiencies and enforcement actions for facilities and providers regulated by ADHS.
| Search need | Best ADHS route | Search fields to try |
|---|---|---|
| Hospital, nursing home, assisted living, medical facility | AZ Care Check / License History Search | Facility name, provider name, city, address, license type, licensing status |
| Child care facility | ADHS Child Care Facilities Licensing and AZ Care Check | Provider/facility name, location, license status and provider type |
| Long-term care provider | Long Term Care Facilities Licensing and complaint/license search route | Facility name, city, county, provider type, enforcement-only search if needed |
| Medical radiologic technologist, midwife, speech/hearing or other ADHS-regulated occupation | Professions & Occupations / AZ Care Check or ADHS licensing route | Name, license type, city, status, license number if available |
| Doctor, nurse, pharmacist, dentist, therapist or other professional board license | Usually not ADHS; use the correct Arizona board | Profession, license number and board-specific lookup |
AZ Care Check
Search licensing history by facility/provider name, address, license type/subtype and licensing status when available.
Open AZ Care CheckPublic Health Licensing
Use the ADHS licensing hub for medical facilities, long-term care, child care, professions, provider databases and online services.
Open licensingProvider and facility databases
Use ADHS provider and facility database tools when the main AZ Care Check search is not the right fit.
Open data portalIf you are trying to verify a physician, registered nurse, pharmacist, dentist, therapist, social worker, insurance license, contractor, or another non-ADHS profession, use the correct Arizona licensing board. ADHS does not verify every professional license in Arizona.
Arizona Department of Health Services complaints: licensed facility, provider, child care, long-term care and medical facility route
Use ADHS Online Complaint Forms when the complaint involves a facility, provider, or service regulated by ADHS. The complaint system includes routes for several licensing areas, including long-term care, behavioral health, medical, marijuana and other licensed categories.
Complaint Tracker System
Use the ADHS online complaint form route for licensed facilities and providers when ADHS is the correct regulator.
Open complaint formsSearch the facility
Use AZ Care Check before filing if you need the exact facility name, license type, address, inspection history or enforcement history.
Search facility| Prepare this | Why it helps |
|---|---|
| Facility or provider name | Helps ADHS identify the correct licensed entity. |
| Full address, city and county | Helps route the complaint to the correct licensing area or local unit. |
| Dates, times and timeline | Creates a clear factual record. |
| Resident, patient or child details when appropriate | Helps investigators understand who was affected. |
| Photos, letters, bills, discharge papers or documents | Supports the complaint with more than memory. |
| Witness names and contact details if available | Can help confirm facts when ADHS reviews the complaint. |
If someone is in immediate danger, has life-threatening symptoms, is being actively abused, or needs urgent medical help, call emergency services first. Do not wait for an online complaint response.
Arizona Department of Health Services public records request: agency records versus certificates
A public records request is not the same as ordering a birth certificate, death certificate, immunization record, medical chart, marriage license, or divorce decree. Use the ADHS records request portal for agency records and public disclosure requests.
Check whether the information is already online
The ADHS Records Request portal tells users to check whether the information is already online, understand the request process, and then submit a request. Use this for ADHS public information, records or data requests.
Make the request narrow and searchable
Include the ADHS program name, record type, subject, date range, facility name, license number, county, names, and preferred contact method. A focused request is much easier to process than “send all health records.”
If you need your personal medical chart, ask the hospital, clinic, doctor, or facility that treated you. If you need a birth or death certificate, use Vital Records. If you need marriage or divorce records, use the county court route.
Arizona county and local routing: vital records, public health offices, courts and local services
Many Arizona services depend on the county. Birth and death certificates may have state and county routes. Marriage and divorce records are county court records. Local public health questions may route to county health departments. Facility complaints and license history may route through ADHS when the facility is ADHS-regulated.
County birth and death help
Use county vital records offices when the birth or death occurred in that county and local service is available.
Marriage and divorce
Use Clerk of the Superior Court in the county where the marriage or divorce record was filed.
Local health questions
Use county health department routes for local clinics, outbreaks, environmental health or area-specific public health questions.
Licensed provider complaint
Use AZ Care Check and ADHS complaint forms when the issue is about an ADHS-regulated facility or provider.
For Phoenix, Tucson, Mesa, Chandler, Gilbert, Glendale, Scottsdale, Peoria, Tempe, Yuma, Flagstaff, Prescott, Sierra Vista, Casa Grande, Lake Havasu City, Kingman, Show Low and rural communities, always identify the county first. County routing can save time for records, courts and local public health help.
Arizona Department of Health Services Phoenix map, address and before-you-visit warning
ADHS lists its main location as 150 North 18th Avenue, Phoenix, Arizona 85007. The Bureau of Vital Records is listed at 150 North 18th Ave., Suite 120, Phoenix, AZ 85007, with a mailing address of P.O. Box 6018, Phoenix, AZ 85005. Do not assume every service has a walk-in counter.
| Need | Better than driving first |
|---|---|
| Birth or death certificate | Check ADHS Vital Records, county vital records availability, current forms, ID rules, mailing address and payment rules first. |
| Marriage or divorce record | Use the county Clerk of the Superior Court, not the ADHS vital records counter. |
| Immunization record | Try MyIR or the ADHS Immunization Record Request Form first. |
| Facility license history | Use AZ Care Check online before calling or visiting. |
| Complaint | Use ADHS Online Complaint Forms unless there is immediate danger. |
| Public records request | Use the ADHS Records Request portal instead of mailing a broad request. |
Call or check the official page first. The address may be correct for ADHS, but your task may require a county office, court clerk, online complaint form, MyIR access, AZ Care Check search, or mailed vital records application.
Official Arizona Department of Health Services links used in this guide
Use these official pages for final details, forms, fees, ID rules, processing times, license history, facility search, complaints, records requests, immunization records and contact routing. This independent guide does not collect records, process certificates, verify identities, file complaints, or issue licenses.
People also search for: Arizona Department of Health Services Google and Bing intent guide
These are common Google and Bing search-style intents around “Arizona Department of Health Services.” Use the matching route instead of opening random third-party pages.
Arizona Department of Health Services phone number
Use ADHS Contact Us for the general public information phone, fax, office hours and program routing.
Phone routeArizona Department of Health Services vital records
Use ADHS Bureau of Vital Records for birth and death certificate guidance.
Records routeArizona birth certificate
Use ADHS Vital Records or a county vital records office depending on event and local service availability.
Birth routeArizona death certificate
Use ADHS Vital Records or the county where the death occurred, depending on your record need.
Death routeArizona immunization records
Use MyIR first, then the ADHS Immunization Record Request Form if MyIR cannot match your record.
Vaccine routeADHS license history search
Use AZ Care Check for ADHS-regulated facility/provider licensing history, deficiencies and enforcement information.
License routeArizona health facility complaint
Use ADHS Online Complaint Forms and prepare the facility name, address, dates, facts and documents.
Complaint routeArizona Department of Health Services public records
Use the ADHS Records Request portal for agency records, not vital records or court records.
Public records routeSafety, privacy and independent guide notice
HealthDepartmentGuide.org is an independent help guide. It is not the official Arizona Department of Health Services website, not AZDHS.gov, not AZ Care Check, not MyIR, not VitalChek, and not an Arizona county vital records or court office.
Do not send Social Security numbers, birth certificates, death certificates, driver licenses, passports, vaccine records, medical records, payment cards, license documents, complaint evidence, resident information, patient information, or child care records to an independent guide page. Use only official secure pages for final submission.
Fees, forms, identification rules, eligibility rules, processing times, office hours, phone numbers, mailing addresses, county availability, and complaint categories can change. Confirm final details on official ADHS, AZ Care Check, MyIR, county, court, or public records pages before taking action.
Arizona Department of Health Services FAQs
What is the Arizona Department of Health Services phone number?
The ADHS general public information phone number listed on official ADHS pages is 602-542-1025. For ADHS Bureau of Vital Records, the official phone numbers are 602-364-1300 and toll-free 888-816-5907.
What is the official Arizona Department of Health Services website?
The official Arizona Department of Health Services website is azdhs.gov. Some official services also use ADHS public records, complaint, AZ Care Check, MyIR, and immunization request systems.
How do I order an Arizona birth certificate?
Start with the ADHS Bureau of Vital Records or a county vital records office. Prepare the full name, date and place of birth, eligible requester relationship, valid identification, application form, payment method and mailing or pickup details.
How do I get an Arizona death certificate?
Use ADHS Bureau of Vital Records or the county vital records office where the death occurred. Ask the receiving agency whether it needs a certified copy, amended record or another proof before ordering.
Does ADHS provide Arizona marriage and divorce records?
Arizona does not have a central ADHS registry for marriage and divorce records. Contact the Clerk of the Superior Court in the county where the marriage or divorce was filed.
How do I find Arizona immunization records?
Try MyIR first for online access. If MyIR cannot match your information, use the ADHS Immunization Record Request Form. ADHS says immunization record requests are normally processed within 5 to 7 business days.
How do I search an Arizona licensed health or child care facility?
Use AZ Care Check or the ADHS License History Search route. You can search by facility or provider name, address, license type or subtype, and licensing status when available.
How do I file a complaint with Arizona Department of Health Services?
Use the ADHS Online Complaint Forms / Complaint Tracker System when the complaint involves an ADHS-regulated facility or provider. Prepare facility name, address, dates, facts, documents, witness details and affected person details when appropriate.
How do I submit an ADHS public records request?
Use the ADHS Records Request portal for agency records and public disclosure requests. Do not use it for birth certificates, death certificates, immunization records, marriage records, divorce decrees or personal medical records.
Is HealthDepartmentGuide.org the official ADHS website?
No. HealthDepartmentGuide.org is an independent guide that helps users find the correct official route. It does not process records, collect payments, verify identities, issue certificates, file complaints, search license history for users, or replace azdhs.gov, AZ Care Check, MyIR, ADHS official portals, county offices or court offices.