Will County Health Department 2026: Services, Phone & Records
The Will County Health Department, also known as WCHD, serves Will County, Illinois residents through public health programs, birth and death records, environmental health inspections, immunizations, WIC, behavioral health, emergency preparedness and the Will County Community Health Center.
This guide is written in simple U.S. English for residents, seniors, caregivers, parents, patients, restaurant owners, mobile food vendors, well and septic property owners, and anyone searching for “Will County Health Department phone number,” “Will County Health Department records,” “Will County Health Department Joliet,” “WIC,” “immunizations,” or “food permit.”
Quick answer: what Will County Health Department helps with in 2026
Use Will County Health Department for local public health services, birth and death records for events in Will County, environmental health, food establishment complaints and permits, wells and septic questions, immunizations, WIC, behavioral health, emergency preparedness and local health programs. Use the Will County Community Health Center for patient care services like adult medicine, family medicine, pediatrics, women’s health, dental, pharmacy, HIV/STI care, eye care, insurance enrollment and same-day appointment information.
| What you need | Best Will County route | Prepare before calling | Helpful senior-friendly tip |
|---|---|---|---|
| General Will County Health Department phone number | Call 815-727-8480 or use the Contact Us page | Your topic, city, callback number and whether this is a health department or health center question | Ask, “Should I call the Health Department or Community Health Center?” |
| Birth certificate or death certificate | Vital Records at 815-727-8639 | Name on record, date, place, valid ID, relationship or legal interest and payment question | Vital Records service hours close for lunch from noon to 1 p.m. |
| Medical care, dental, pharmacy or patient portal | Community Health Center at 815-727-8670 | Insurance card if any, medication list, photo ID, appointment reason and preferred location | Write down the clinic address before traveling because some services are at 1106 Neal Ave. |
| Behavioral health or mental health services | Behavioral Health at 815-727-8521 or CHC Behavioral Health at 815-727-8670 option 0 | Age, service need, insurance if any, urgency and safe callback number | For emergencies, call 911 or go to the nearest emergency room. |
| WIC appointment | WIC Program at 815-727-8524 | Proof of identity, household income, child or infant details and immunization record if applicable | Caregivers should ask what proof is needed for the child. |
| Food complaint, permit, swimming pool, body art, sewage, well or septic | Environmental Health at 815-727-8490 | Full address, business name, permit number, photos, dates, receipt or complaint facts | Address-based issues move faster with the complete street address and city. |
| Illinois professional license lookup | Illinois IDFPR License Lookup, not the local health department | License number, profession, first and last name, entity name or location | Use the state lookup for doctors, nurses, therapists and other licensed professionals. |
Will County has several service points, including Joliet, Bolingbrook and Monee. Do not drive to an office until you confirm which location handles your service and whether the hours vary by program.
Will County Health Department route finder: choose the right phone number first
Use this simple task router before calling, visiting, mailing an application, requesting records, filing a FOIA request, submitting a complaint or opening a license lookup page.
Will County public health task router
Select your task. The safest next step appears below.
Will County Health Department phone number, fax, email and call script
The main Will County Health Department phone number is 815-727-8480. The Will County Community Health Center phone number is 815-727-8670. The main health department address is 501 Ella Ave, Joliet, IL 60433, and the main contact email listed by WCHD is Info@willcountyhealth.org.
815-727-8480
Use for general Will County Health Department routing.
815-727-8670
Use for medical care, patient services, dental, pharmacy and health center appointments.
815-727-8639
Use for birth and death certificate questions.
815-727-8490
Use for food, wells, septic, pools, body art, nuisances and environmental complaints.
| Division / service | Phone number | Best use |
|---|---|---|
| WCHD Main Administration Office | 815-740-8982 | Administrative services and general office routing when the main line directs you there. |
| Vital Records | 815-727-8639 | Birth and death certificates issued through the local registrar route. |
| Environmental Health Services | 815-727-8490 | Foodborne illness, food service inspection, nuisance complaints, septic, wells, pools, beaches and tanning inspections. |
| Environmental Laboratory | 815-727-8517 | Environmental lab questions, often connected to water testing or environmental sample needs. |
| Immunization Program | 815-740-8143 or 1-877-942-5807 | Childhood, adult, school, routine and related vaccine questions. |
| WIC Program | 815-727-8524 | WIC appointments, eligibility questions and nutrition support. |
| Behavioral Health Services | 815-727-8521 | WCHD behavioral health services and intake direction. |
| Communicable Diseases / Epidemiology | 815-727-8481 | Communicable disease and epidemiology questions. |
| HIV / STD Information | 815-727-8830 | HIV, STD and related service information. |
Use a short call script
Say: “I’m calling about [birth certificate, death certificate, WIC, immunizations, food complaint, septic, well, medical appointment, behavioral health, FOIA, or license lookup]. I live in or need service near [Joliet, Bolingbrook, Monee, Plainfield, Romeoville, Lockport, New Lenox, Frankfort, Homer Glen or another Will County area]. Which office or official page should I use?”
Do not send Social Security numbers, full medical details, ID copies or payment information through a regular email unless the official office specifically instructs you to use that method. Ask what secure route to use.
Will County Health Department locations: Joliet, Bolingbrook and Monee
Will County Health Department and Community Health Center services are listed across several locations. Program hours can vary, so confirm the service page before driving.
| Location | Address | Phone | Service notes |
|---|---|---|---|
| Main Office Branch | 501 Ella Avenue, Joliet, IL 60433 | 815-727-8480 | Main health department office. Listed hours include Monday 8 a.m.–4:30 p.m., Tuesday 8 a.m.–6 p.m., Wednesday 8 a.m.–5:30 p.m., Thursday 8 a.m.–6 p.m., Friday 8 a.m.–4:30 p.m., Saturday 8 a.m.–4 p.m.; service hours may vary. |
| Community Health Center | 1106 Neal Avenue, Joliet, IL 60433 | 815-727-8670 | Adult medicine, family medicine, pediatrics, women’s health, behavioral health, dental, HIV/STI care, eye care, insurance enrollment, pharmacy and same-day appointment services. |
| Northern Branch Office | 323 Quadrangle Dr. Ste. 335 and 391 Quadrangle Dr. Ste. 130, Bolingbrook, IL 60440 | 630-679-7000 | Environmental health, behavioral health, immunizations, WIC and Community Health Center services. Specific days and hours vary by program. |
| Eastern Branch Office | 5601 W. Monee-Manhattan Rd. Ste. 110, Monee, IL 60449 | 815-727-8803 | Environmental health, behavioral health, emergency preparedness, immunizations, WIC and primary care services on listed days. Program hours vary. |
Joliet — Health Department Main Office
Joliet — Community Health Center
Bolingbrook — Northern Branch
Monee — Eastern Branch
Will County Health Department records: birth, death, FOIA and medical record routing
When people search “Will County Health Department records,” they may mean birth records, death records, public records, clinic records, vaccine records or a patient portal. These are different routes. Do not use a FOIA request when you actually need a certified birth or death certificate.
Births in Will County
WCHD is the local registrar route for many births that occurred in Will County, with records from 1985 to present listed on the official page.
Open birth recordsDeaths in Will County
Death records filed in Will County can route through WCHD Vital Records, with long and short form rules depending on the year.
Open death recordsCommunity Health Center
Medical or dental chart questions usually route through the Community Health Center or patient portal, not FOIA.
Open CHCPublic agency records
Use FOIA for public records requests to the health department, not for certificate orders or personal clinic records.
Open FOIAMarriage certificates, divorce records, court records and older birth records may not be handled by the same WCHD Vital Records route. If a record is not in the WCHD range, use the Will County Clerk, Will County courts or Illinois Department of Public Health route as directed.
Will County birth certificate: local registrar, ID, hours and older-record note
The Will County Health Department states that it is the official site of the Local Registrar of Vital Records for births and deaths that occur in Will County. For birth certificates, WCHD lists records from 1985 to present.
| Prepare | Why it matters | Common mistake |
|---|---|---|
| Valid photo ID | Certified vital records require identity verification. | Bringing an expired ID or mailing an unreadable copy. |
| Full name on birth record | The record search must match the name recorded at birth. | Using a current married name instead of the birth record name. |
| Date and place of birth | WCHD handles Will County events; another county or state needs a different office. | Calling Will County for a birth that occurred in Cook County, DuPage County or another state. |
| Relationship / eligibility details | Access to certified records may be limited to eligible requesters. | Sending a request before checking who is legally allowed to obtain the record. |
| Payment and service time | Vital Records service hours are listed as 8:30 a.m.–4 p.m., closed noon–1 p.m. | Arriving during the lunch closure or near closing time. |
Call Vital Records if the birth was before 1985
WCHD’s birth records page says birth records are available from 1985 to present only. If you were born before 1985, the page tells users to call the Will County Clerk’s office at 815-740-4615.
Use the Vital Records office location and hours
Vital Records service is listed at 501 Ella Avenue, Joliet, IL 60433, Monday through Friday, 8:30 a.m.–4:00 p.m., closed noon to 1:00 p.m.. The office phone is 815-727-8639, fax is 815-846-1556, and email is vitalrecords@willcountyhealth.org.
Will County death certificate: long form, short form and funeral-director timing
Will County death records are filed with the Local Registrar by Illinois licensed funeral directors. WCHD says death records are generally filed within 7 to 10 days after death, but the process can occasionally take longer because several parties may be involved.
Cause-of-death details
WCHD states that “long” form death certificates can currently be issued from 1999 to present only.
Older official certification
WCHD states that “short” form Certification of Death records can be issued for older death records dating back to 1916 and do not state causes of death.
Ask the receiving agency what type it needs
Before ordering, ask the bank, life insurance company, attorney, pension office, Social Security, title company or benefits office whether it needs long form, short form, cause of death or no cause of death.
Bring or send valid identification
The WCHD death record application notes that a valid driver’s license, state ID, Matricula or passport is required with the request. For estate work, ask how many certified copies are truly needed before buying extras.
Do not order several copies until you ask each agency what it accepts. Some offices need a certified copy; others may accept a short form or may return your certified copy after review.
Will County Health Department services checklist
The Will County Health Department and Community Health Center website groups services into public health, environmental health, family health, behavioral health, Community Health Center care, emergency preparedness, records and public information.
Patient and family services
- Community Health Center
- Adult medicine
- Family medicine
- Pediatrics
- Women’s health
- Dental services
- Pharmacy
- Insurance enrollment
Inspections and property issues
- Food service inspection
- Food establishment licensing
- Mobile vending
- Wells and septic systems
- Swimming pools and beaches
- Body art and tanning
- Radon and PFAS information
- Complaints
Prevention and family support
- Immunizations
- Travel immunizations
- WIC
- Better Birth Outcomes
- Lead poisoning prevention
- Epidemiology
- HIV/STI services
- Tobacco control
Will County Community Health Center: medical, dental, pharmacy, patient portal and appointments
The Will County Community Health Center is the patient-care side many users need when they search “Will County Health Department clinic,” “Will County health center,” “medical care,” “dental,” “pediatrics,” “women’s health,” “HIV/STI clinic,” or “patient portal.”
1106 Neal Avenue, Joliet
Call 815-727-8670 for questions or appointments. Service hours can vary by program.
Integrated care
Adult medicine, family medicine, pediatrics, women’s health, behavioral health, dental, HIV/STI care, pharmacy, eye care and insurance enrollment.
Existing patients
Use the official patient portal link from WCHD pages, not a search ad or unknown portal page.
Open CHC pageBring a photo ID, insurance card if you have one, medication list, vaccine records, previous test results if available, and a written list of your questions. If cost is a concern, ask about eligibility, insurance enrollment and sliding-fee options before the visit.
Behavioral health, mobile crisis and mental health help in Will County
Will County Health Department lists behavioral health services for adults, children and adolescents, including outpatient mental health, psychiatry and medication management, substance treatment options, mobile crisis response and related support routes.
815-727-8521
Use for WCHD behavioral health services, intake direction and program questions.
Open behavioral health815-727-8670, Option 0
Use for Community Health Center behavioral health services connected with patient care.
Open CHC behavioralIf this is an emergency, call 911 or go to the nearest emergency room. Do not wait for an email, form response or appointment callback if there is immediate danger.
Will County Health Department WIC: appointment preparation and phone number
WIC helps eligible pregnant women, new mothers, infants and young children with nutrition support, healthy food benefits, breastfeeding support and referrals. The Will County WIC Program phone number listed on the WCHD contact page is 815-727-8524.
| Bring or ask about | Why it matters |
|---|---|
| Proof of identity | WIC needs to confirm who is applying and who the child or infant is. |
| Proof of household income | Eligibility is connected to household income rules. |
| Proof of residency | Ask what document is acceptable before coming in. |
| Immunization record for infants and children | The WCHD WIC page tells users to bring immunization records for infants and children. |
| Appointment location | WIC service may be connected to Joliet, Bolingbrook or Monee depending on the day. |
Will County Health Department immunizations and travel vaccines
The WCHD Immunization Clinic provides recommended childhood and adult immunizations to Will County residents. For immunization questions, the contact page lists 815-740-8143 and toll-free 1-877-942-5807.
Children and adults
Bring photo ID, insurance card if any, previous shot records, school requirements and any medical restrictions.
Open immunizationsPlan before travel
Travel vaccines and consultations may require advance planning. Call early with destination, departure date and prior vaccine history.
Open travel vaccinesDo not wait until the week before school registration, college move-in or international travel. Old immunization records may take time to find, and some vaccines need advance timing.
Environmental Health: food complaints, food permits, wells, septic, pools, body art and nuisance reports
Will County Environmental Health processes complaints involving food establishments, foodborne and non-foodborne concerns, swimming and body art facilities, sewage and wells. It also supports inspections, permitting, laboratory work and environmental safety programs.
| Issue | Best route | What to prepare |
|---|---|---|
| Foodborne illness or restaurant complaint | Environmental Health at 815-727-8490 | Business name, full address, date, time, food item, symptoms, receipt and photos if available |
| Food establishment license or permit | Food Safety / licensing and permitting pages | Business type, address, menu, floor plan, ownership, event date or mobile unit details |
| Mobile vending / food truck | Mobile Vending page | Permit application, commissary agreement, vehicle registration and food safety manager details if required |
| Well or septic system | Wells & Septic Systems / Environmental Health | Property address, parcel number, permit number, contractor details and inspection question |
| Pool, beach, body art or tanning facility | Environmental Health program page | Facility name, address, permit, date of concern and photos if available |
Report strong details
A complaint with business name, full address, receipt, date, time and symptoms is stronger than “I got sick somewhere in Joliet.”
Open complaint routeLicensing and permitting
Use the food establishment licensing route for opening, routine operation, temporary events, mobile vending and cottage food questions.
Open food permittingProperty-based issues
For private wells or septic systems, gather the property address, parcel number, contractor and permit history if available.
Open wells & septicEnvironmental complaints usually need a specific location. Write down the full address, city, date, time and what you saw. Photos help when they are clear and safe to take.
Will County Health Department license lookup: food permits versus Illinois professional licenses
Searchers often type “Will County Health Department license lookup” when they may mean either a local food establishment permit or an Illinois professional license for a doctor, nurse, therapist, dentist, pharmacist or other regulated professional. These are different systems.
Use WCHD Environmental Health
Food establishments, temporary food events and mobile vending route through Will County Environmental Health and food safety pages.
Open food safetyUse Illinois IDFPR
For doctors, nurses, therapists, pharmacists and many other professionals, use the Illinois Department of Financial and Professional Regulation lookup.
Open license lookupUse the correct regulator
Hospitals, nursing homes and facilities may route through Illinois state facility tools, IDPH or another regulator depending on the facility type.
Open IDPHFor employment, credentialing, patient safety or complaints, search by exact license number when possible and save the search date, status and official page used.
Will County Health Department FOIA and public records requests
Use FOIA for public agency records held by Will County Health Department or the Community Health Center as a public body. Do not use FOIA for urgent medical care, emergency help, certificate orders or routine patient appointment questions.
Make the request narrow
A useful FOIA request includes the program name, date range, record type, subject, office, inspection, facility, complaint number or other search details. A request for “everything about the health department” is harder to process.
Use the correct submission method
WCHD’s FOIA page says requests may be submitted by mail, hand delivery, courier, website request form or email at foia@willcountyhealth.org. The page lists the address as Will County Health Department, 501 Ella Avenue, Joliet, IL 60433, attention Mary Kilbride or Cynthia Jackson.
For your own clinic chart, contact the Community Health Center or use the patient route. For a birth or death certificate, use Vital Records. FOIA is for public records, not every personal document.
Official Will County Health Department links used in this guide
Use these official pages for final hours, fees, forms, appointment rules, secure portals, public records and service changes. This independent guide does not process certificates, provide medical care, schedule appointments, collect payments or represent Will County Health Department.
People also search for Will County Health Department: Google and Bing intent guide
These search-style terms are included naturally so this page answers real user intent instead of only repeating a phone number.
Will County Health Department phone number
Main health department line is 815-727-8480; Community Health Center is 815-727-8670; Vital Records is 815-727-8639.
Phone routeWill County Health Department Joliet
Main office is at 501 Ella Avenue, Joliet, IL 60433. The Community Health Center is nearby at 1106 Neal Avenue.
Joliet routeWill County Health Department Bolingbrook
Northern Branch Office is listed at Quadrangle Drive in Bolingbrook with phone 630-679-7000. Service hours vary by program.
Bolingbrook routeWill County Health Department Monee
Eastern Branch Office is at 5601 W. Monee-Manhattan Rd., Suite 110, Monee, IL 60449, phone 815-727-8803.
Monee routeWill County Health Department birth certificate
Use WCHD Vital Records for Will County births from 1985 to present. For earlier births, call the Will County Clerk at 815-740-4615.
Birth routeWill County Health Department death certificate
Use WCHD Vital Records and ask whether long form or short form is needed before ordering.
Death routeWill County Health Department WIC
Call WIC at 815-727-8524 and ask what identity, income, residency and immunization documents to bring.
WIC routeWill County Health Department food permit
Food establishment licensing, temporary food events and mobile vending route through Environmental Health and food safety pages.
Food routeSafety, privacy and independent guide notice
HealthDepartmentGuide.org is an independent help guide. It is not the official Will County Health Department website, not the Will County Community Health Center, not Will County government, not Illinois Department of Public Health and not Illinois IDFPR.
For immediate danger, severe symptoms, a mental health emergency, poisoning, breathing difficulty, severe allergic reaction, chest pain, stroke symptoms or a life-threatening situation, call 911 or go to the nearest emergency room.
Do not send Social Security numbers, birth certificates, death certificates, driver licenses, medical records, WIC documents, patient portal details, complaint evidence or payment card information to an independent guide page. Use official WCHD, CHC, IDPH, IDFPR or county pages for final submission.
Hours, fees, forms, appointment rules, walk-in availability, record eligibility, clinic schedules, permits and phone numbers can change. Confirm final details on the official page before you travel, pay, mail a form or upload documents.
Will County Health Department FAQs
What is the Will County Health Department phone number?
The main Will County Health Department phone number is 815-727-8480. The Will County Community Health Center phone number is 815-727-8670. Vital Records can be reached at 815-727-8639.
Where is the Will County Health Department located?
The main Will County Health Department office is at 501 Ella Avenue, Joliet, IL 60433. The Community Health Center is at 1106 Neal Avenue, Joliet, IL 60433. WCHD also lists branch locations in Bolingbrook and Monee.
How do I get a Will County birth certificate?
Use WCHD Vital Records for Will County birth records from 1985 to present. Call 815-727-8639 and prepare valid ID, the name on the record, date and place of birth, relationship or eligibility information and payment details. For births before 1985, WCHD directs users to call the Will County Clerk at 815-740-4615.
How do I get a Will County death certificate?
Use WCHD Vital Records at 815-727-8639. Ask whether the receiving agency needs a long form death certificate or short form Certification of Death before ordering. Bring or submit valid identification as required.
What are Will County Vital Records hours?
WCHD lists Vital Records service hours as Monday through Friday, 8:30 a.m. to 4:00 p.m., closed noon to 1:00 p.m. The location is 501 Ella Avenue, Joliet, IL 60433.
What is the Will County Health Department WIC phone number?
The Will County WIC Program phone number listed on the WCHD contact page is 815-727-8524. Ask what proof of identity, income, residency and immunization records are needed before the appointment.
Who do I call for Will County immunizations?
For the Will County Immunization Program, the WCHD contact page lists 815-740-8143 and toll-free 1-877-942-5807. Bring prior vaccine records, ID and insurance information if applicable.
Who handles food complaints, septic, wells, pools or body art in Will County?
Will County Environmental Health handles foodborne illness investigations, food service sanitation licensing and inspection, nuisance complaints, septic systems, wells, swimming pools, bathing beaches, tanning facilities and related environmental health issues. Call 815-727-8490.
How do I verify an Illinois healthcare professional license?
Use the Illinois Department of Financial and Professional Regulation license lookup for professional licenses. The local Will County Health Department is not the main state professional license lookup system.
Is HealthDepartmentGuide.org the official Will County Health Department website?
No. HealthDepartmentGuide.org is an independent guide. It does not process records, schedule appointments, collect payments, provide medical care, issue permits or represent Will County Health Department.