Corrections Policy
Health department information can change quickly. This corrections policy explains how readers, agencies, and editors can report outdated details, broken links, incorrect addresses, phone number changes, or service-routing issues.
We link users back to official agency pages wherever practical so they can confirm current details directly.
Important contact details, resources, and public service information are checked before publication.
Pages are structured for mobile users who need fast answers, clear steps, maps, phone numbers, and practical guidance.
What types of corrections we accept
We welcome correction requests that help users reach official public health resources more accurately. The most useful correction request includes the page URL, the incorrect detail, the corrected detail, and an official source that supports the update.
How to submit a correction
The fastest way to submit a correction is to send a clear message through our contact page. If you represent a health department or government agency, please mention your official role and provide the official page or public document that confirms the change.
- Copy the URL of the page that needs correction.
- Identify the exact line, phone number, address, link, or section that is wrong.
- Provide the corrected detail.
- Include an official source link where possible.
- Submit the information through the contact page.
- Our team will review and update the page when the correction is verified.
How corrections are reviewed
A correction is not automatically published just because it is submitted. Our editor checks the correction against official sources or reliable public documentation. This prevents spam, misinformation, and unauthorized changes from being added to public pages.
For time-sensitive public health issues, users should always follow official agency instructions. Our site is informational and may not update as quickly as an official emergency notice or department alert.
| Correction type | Review action | Likely update |
|---|---|---|
| Broken link | Check official replacement page or archived routing | Replace link or add clearer official path |
| Address change | Verify on official agency site or government directory | Update address and map context |
| Phone number change | Verify official contact page or department directory | Update phone number and call guidance |
| Service no longer offered | Check official service page or notice | Revise service explanation and next steps |
| User opinion or complaint | Review for relevance but not publish as fact | May not change page unless official evidence supports it |
What we do not publish as corrections
We do not publish private personal information, unverified accusations, medical records, confidential complaints, or unsupported claims. We also do not remove official public information simply because someone dislikes that it exists on an official source.
If a correction request involves legal, medical, privacy, or emergency issues, the user should contact the official agency directly. We can update our informational page, but we cannot change government records, official databases, or third-party search results.
Expected correction timeline
Correction review time depends on the detail and source. Simple broken links may be fixed faster than changes that require comparing multiple official pages. We prioritize updates that affect user safety, office routing, official contacts, and high-traffic pages.
When a page is updated, we may revise the wording, replace links, adjust map context, add a note, or expand the article so users have clearer guidance.
Helpful Questions
Can I request removal of a page?
You can contact us, but we generally publish informational public-resource pages. We may edit or correct content if something is inaccurate.
Will you update a page without an official source?
We may investigate, but official or reliable evidence makes corrections much faster and more reliable.
Can health departments send updates?
Yes. Official agencies may send updated links, office details, service notes, or correction requests.